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ICCU - Roll-up

3.9

About this business

Location details

Boise, ID, 83702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.97,960 reviews
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A Google user's profile image
A Google user 
6 years ago

The legend has it that even decades later, when people would use thier phones instead of credit cards for routine money operations, ICCU will still make its members to install and open a separate app every single time they would want to turn off or turn on their checking or savings accounts. 

Business response:

Thank you for your feedback, Igor! We are aware of our members' interest to combine card control with our main app, and we hope to one day have them integrated. 

A Google user's profile image
A Google user 
6 years ago

Poor app. Doesn't allow me to rotate on my mobile device. Don't feel ICCU really care how bad this app is. How that for customer service? 

Business response:

Thank you for your feedback, Kevin! We definitely care about our app and our members. We have shared your feedback with our development team. 

A Google user's profile image
A Google user 
6 years ago

every update screws up my phone. i cant do mobile deposits. now i cant even use ohone to do bill pay. sobfrustrating. 

Business response:

Thank you for your feedback, Vanessa! We are looking into why this may be happening on your device. We apologize for the inconvenience and hope to have a solution soon. 

A Google user's profile image
A Google user 
6 years ago

the app constantly crashes. will not even open now. have to reinstall it everytime I want to use it. works for one use then crashes over and over again. 

Business response:

Thank you for your feedback! We apologize for the difficulty. Please reach out to us at 1-800-456-5067 or memberservice@iccu.com and we can figure out why this is happening on your device. 

A Google user's profile image
A Google user 
6 years ago

thats just sad. cant see if my payment got into my account and if i got paid.😑😑 

Business response:

Hi there! Our system was down yesterday afternoon, but all is working properly now. Please let us know if you run into any further issues: memberservice@iccu.com or 1-800-456-5067. 

A Google user's profile image
A Google user 
6 years ago

this app is ALWAYS crashing! 

Business response:

Thank you for your feedback! Our system was down yesterday afternoon, but all is working properly now. Let us know if you run into any further issues: memberservice@iccu.com or 1-800-456-5067. 

A Google user's profile image
A Google user 
6 years ago

iccu is awesome but this app is always updating and offline. 

Business response:

Hi there! We have been making a few updates recently to create a smoother app experience for our members. Please reach out to us if we can help with anything: 1-800-456-5067 or memberservice@iccu.com. 

A Google user's profile image
A Google user 
6 years ago

It is a nice app when it's working. I like to keep an eye on my balance to make sure payments go through. Half the time it won't let me sign in. It trys to but just jumps back to the username screen and I'm not able to see my account information. 

Business response:

Hi there, thank you for your feedback! We would love to help figure out why the app isn't keeping you signed in. Please contact us at memberservice@iccu.com or 1-800-456-5067 and we can help. 

A Google user's profile image
A Google user 
6 years ago

app not working keeps making me sign in over and over .fix it please use to love it before updating on the 14 of February 

Business response:

Thank you for your feedback, Marty. Our team will look into the situation to figure out this situation. 

Frequently asked questions about ICCU - Roll-up

How is ICCU - Roll-up rated?

ICCU - Roll-up has a 3.9 star rating with 7,960 reviews. 

When is ICCU - Roll-up open?

ICCU - Roll-up is closed now. It will open tomorrow at 9:00 a.m.