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ICCU - Roll-up

4.0

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Location details

Boise, ID, 83702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.06,377 reviews
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wendy gammel's profile image
wendy gammel 
4 years ago

New formate is harder to navigate through took 20 minutes to figure out how to an account for out son to be able to transfer money to his dad. 

Business response:

We appreciate this feedback, Wendy! 

Karina Roberts's profile image
Karina Roberts 
4 years ago

I do NOT like the new look to the app. The old version was easy to use and navigate. Now I have to wade through all the extra junk and in landscape to boot! 

Business response:

Thank you for the review and feedback, Kari. We will pass this feedback along to our team. 

Cardinal Realty's profile image
Cardinal Realty 
4 years ago

New design has a flaw. The deposit on screen keypad does not scale to a larger font or screen size. The result is that it stays the same size, and obscures the amount being input for the deposit. All of the elements on the screen need to change scale together. 

Daniel Dogic's profile image
Daniel Dogic 
4 years ago

New update is trash, it took something simple and made everything impossible 

Connie Jakomeit's profile image
Connie Jakomeit 
4 years ago

I have always used bill pay. Now I cant add a new payee. On hold for along long time. Hung up. Tried to update iccu, cant find specifically update for the iccu. Am frustrated, please fix. 

Business response:

Hi Connie. Our Bill Pay system is current experiencing technical difficulties, and our IT team is working on a resolution. We have passed along this review and we will look into your particular situation closer. Thank you. 

Daryn Rollins's profile image
Daryn Rollins 
4 years ago

Specifically downloaded app to use Zelle...not available on the version that downloaded yesterday. Uninstaller & reinstalled...nothing. 

Business response:

Hi Daryn. Thank you for the review! We have passed this along to our team to look into. If you are a new member with us, Zelle will be available in your menu after you have been a member for 7 days. If you have been a member longer than 7 days and still do not see Zelle, please feel free to reach out. 

Travis Peterson's profile image
Travis Peterson 
4 years ago

app is great when it works. often when I try to open the app all I get is a white screen. sometimes if I leave the app open in the background a while it will start working. I have 5g full bars. as I write this my app will not work. my phone is a galaxy s21 I am on T-Mobile. I hope some of this info helps you solve the problem. 

Business response:

Thank you for the review and feedback, Travis. We will pass this along to our team to look into. 

tony norella's profile image
tony norella 
4 years ago

Makes you send a 6 digit code to your phone EVERY time you login. What a pain. 

Business response:

Thank you for this feedback, Tony! We have passed this along to our team to review. 

Richard Knight's profile image
Richard Knight 
4 years ago

Can not get birth date entered to sign in for new password 

Business response:

We're sorry to hear this, Richard, and appreciate the feedback! We have passed this along to our team. Thank you for the review. 

Frequently asked questions about ICCU - Roll-up

How is ICCU - Roll-up rated?

ICCU - Roll-up has a 4 star rating with 6,377 reviews. 

When is ICCU - Roll-up open?

ICCU - Roll-up is closed now. It will open at 9:00 a.m.