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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This app makes me angry. I can never just use my fingerprint or pin, it ALWAYS makes me put in my password, and then makes me input a pin, and THEN it makes me name my damn phone EVERY single time I login. I hate this stupid app. Navy Federal has a great app. ICCU should learn from them.
Business response:
Hi Casey! Thank you for your feedback. Our team has been made aware of the biometric delay on Android, and they are working to improve the speed time. (Fingerprint currently works but has a 10-second delay.) More updates to come. If you have further questions or feedback, you can email memberservice@iccu.com or call 1-800-456-5067.
This app is broken and it is a shame that they haven't put resources into fixing it.
Business response:
We focus resources to improve mobile banking for our members. Call us at 1-800-456-5067 or email us at memberservice@iccu.com if there are specific concerns we could address.
The quick log in doesnt work on it
Every now and then, an error occurrs and I am unable to check my account. Today the error has been going on for 10 hours.
Business response:
Interesting. Do you recall what the error said? If so or if it happens again, you can call us at 1-800-456-5067 or email us a screenshot of the error to memberservice@iccu.com.
With each update, the app gets worse and worse. I recall a time long ago when I was able to transfer funds from one of my accounts to another one of my accounts. Now I'm lucky I can even log in. CEO must be an i-fan.
Business response:
Jeremiah, thank you for sharing your concern. We want to help. If you could reach out to us at 1-800-456-5067 or send us an email at memberservice@iccu.com, we would love to gather more information and help resolve any issues.
Good to know everyone else is having the same issue... maybe that will encourage a change. I wish I could just uninstall the update and go back to the last version. Freezes all the time, forgets my quick login and my device constantly, I'm lucky if I'm even able to log in at all (after a 20-30 minute frustrating ordeal). I came think I'd many things more frustrating than this app.
App crashes a lot. reset my password all the time it's almost like it's glitching out consistently it just needs fixed!!!
Since last update app will not remember that I've signed in and set up my quick access PIN. Not impressed.
Crashes, lags, logs us off. I've never left an app review before but I was compelled by how trash this app is.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 3.9 star rating with 7,960 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open tomorrow at 9:00 a.m.