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Indra Energy
- Utilities
- Philadelphia , PA
About this business
Location details
1515 Market Street, Suite 1200, Philadelphia , PA, 19102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very deceptive marketing tactics and blatant price-gouging. *** reported this company/Indra Energy to the **** Its just a matter of time before they go under. They are systematically exploiting hapless people and placing undue hardship on them. Greed will be their downfall.
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Indra takes these matters seriously, and upon receipt of your concerns, we immediately reached out to our sales team and vendor. Based on their response, we have been unable to substantiate the allegation regarding the sales presentation. Notwithstanding and out of an abundance of caution, we are retraining our sales agents, and they will continue to undergo the monthly scheduled retraining sessions to ensure they remain fully complian... read more
My bill is tripled this month. They knew people were using a lot of air conditioning. They doubled maybe even triple the coast. So they would make out big time
Fell into the same scam as everyone else seemingly, was told I signed up to change my energy supplier from ComEd to Indra, and that on July 2nd someone came to my door and got my approval, this never happened, no one ever came to my door. I hope by calling them they actually cancelled my service because I do not want this, even if they have the best rates in the world, their practice of changing peoples supplier without their permission should be illegal.
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Our records show your electric account was enrolled with Indra on June 2, 2024, via a retail sale, which means the sales representative did not knock on your door. Per your request on July 31, 2024, Indra processed your cancellation request. Your accounts last day with ********************** will be on August 29, 2024, as determined by Commonwealth ******* You will not receive a cancellation fee. Indra takes these matters seriously, an... read more
Scamming door to door salesman took my initials as proof he had come by claimed to work for ameren then used those initials on a fraudulent contract authorizing switching my utility providers. As a new renter this was extremely frustrating and I was not aware of scams like this, this business needs to be shut down!
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Indra takes these matters seriously, and upon receipt of your complaint, we immediately reached out to our sales team and vendor regarding your concerns. Per review of our records, your electric account was enrolled with Indra on July 4, 2024. Please be assured that the pending enrollment of your electric account has been rescinded; therefore, you will not receive service or charges from Indra, nor will you be charged a cancellation fe... read more
A man came to my door from this company and when I opened it he tried to step in. I told him to back off my steps and he said the company will mail you something. 4 days later I get a letter in the mail saying my energy supplier is now Indra Energy. Total fraud changing someones electrical supplier without their consent. PECO notified as well as the public utility commission. Next call is to the PA ************************ They tried to fraud the wrong person.
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Our records show that your electric account was enrolled with Indra on June 27, 2024, via a retail sale, which means the sales representative did not knock on your door. Per your request, Indra submitted the cancellation to the utility and, as a result, the pending enrollment of your electric account was rescinded; therefore, you will not receive service from Indra, nor be billed by the Company. Additionally, you will not receive a can... read more
Never and never use this energy supplier. They are total scam provides. They promise service at lower rate but charge you a lot.
Business response:
Indra Energy (Indra or the Company) appreciates you for bringing this matter to our attention. In response to your concerns, we researched our records and confirmed that, on March 6, 2024, you completed a valid Third-Party Verification (TPV) recording, during which you confirmed your understanding of the variable rate plan. Additionally, an Enrollment Confirmation Letter, including the terms and conditions of the variable rate, was provided to you following your enrollment.Your account with ********************** has since b... read more
We got switched from current power company to Indra without our permission and they refused to answer how this could happen. This is the third time I have been switched without being contacted and cannot prevent further events without understanding how this happens!
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Per review of our records, your electric account was enrolled with Indra on May 14, 2024. Please be assured that the pending enrollment of your electric account has been rescinded; therefore, you will not receive service or charges from Indra, nor will you be charged a cancellation fee. Indra takes these matters seriously, and upon receipt of your complaint, we immediately reached out to our sales team and vendor. Additionally, to prev... read more
The Representative was a very nice person but it was explained that I would be saving under a PS e&G plan. Not changing my gas supplier. I Also did not like the Representative using my phone to sign me. Up, I have no idea if files were uploaded any apps installed?I JUST WAS UNCOMFORTABLE WITH THE ***** PERSON HANDLING ME PHONE FOR ***************. HIM MORE THAN ENOUGH TIME TO CLONE IT AND WAS HOLDING HIS CELLPHONE RIGHT NEXT TO MINE. He was reading something and entering data on mine. It just did not feel Right and during a ... read more
Business response:
Indra Energy (Indra or the Company) appreciates you for bringing this matter to our attention. In response to your concerns, we researched our records and confirmed the enrollment on May 14, 2024. Our records show that, per your request on May 16, 2024, the pending enrollment was rescinded. Please be assured that agents marketing on behalf of Indra are trained to completely adhere to our policies and guidelines when presenting our programs to customers. When sales agents engage in negotiations with customers, agents provide ... read more
Indra is a total scam provider. They added a Misc Charge on the electric bill for $325.**. I called about it and the first guy could not answer my question, so he escalated it to the next guy. After 5 days they finally called back to inform me it was a "bandwith" charge. Essentially, they are trying to charge us for 500 unused kilowatt hours. Yes, you read that correctly. We used 2500 and they are trying to bill us for an additional 500 unused hours! Total scam! Stay away. I am trying to get it switched back to ****** and th... read more
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Per review of our records, as the Administrative Assistant for JHI USA LLC, you enrolled the commercial account with ********************** on March 13, 2023. The agreement included a fixed rate of $0.12690 per kWh for a term of twenty-four (24) billing cycles. A copy of the terms and conditions of the enrollment were provided to you for review and signature. The Signed Contract demonstrates that the bandwidth charges were evident on p... read more
Frequently asked questions about Indra Energy
How is Indra Energy rated?
Indra Energy has a 3.6 star rating with 1,728 reviews.
When is Indra Energy open?
Indra Energy is closed now. It will open tomorrow at 8:00 a.m.