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Indra Energy
- Utilities
- Philadelphia , PA
About this business
Location details
1515 Market Street, Suite 1200, Philadelphia , PA, 19102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
i brought my first home in Dec 2024, I received my first electric bill about a month later. This company had charged me ****** for supply charges! Triple than what they had before I moved! I have been calling non stop as well as I provided my bill via email because they stated they could not find my account after giving them the same information that was on the bill. It was stated that i would hear back from someone within 3-5 business day and i did not! I called on the 6th day and still the run around no one could answer or... read more
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. On December 4, 2024, Indra was notified by your utility company that effective December 12, 2024, the Company would no longer supply energy to your electric account. You were not charged a cancellation fee. Regarding your billing inquiry, our records show that your supply charge for December 2024 was only $31.31. Review of your billing statement indicates that the utility put your supply charges for June 2024 through December 2024 all ... read more
Harassing phone calls all day and night. Told them multiple times to take me off their call list and they refuse.
The man that knocked on my door told me he worked for my current energy company and could get me better rates which sounded good. Of course it turns out that it was an entirely different energy company which would've been fine if he was honest upfront. So once I get mail saying Indra Energy I immediately called to cancel because I was upset. I was given the cancellation confirmation number for both gas and electric. Fast forward a little over a month later I get mail from Indra stating I re-enrolled a few days ago. I never r... read more
Very deceptive marketing tactics and blatant price-gouging. *** reported this company/Indra Energy to the **** Its just a matter of time before they go under. They are systematically exploiting hapless people and placing undue hardship on them. Greed will be their downfall.
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Indra takes these matters seriously, and upon receipt of your concerns, we immediately reached out to our sales team and vendor. Based on their response, we have been unable to substantiate the allegation regarding the sales presentation. Notwithstanding and out of an abundance of caution, we are retraining our sales agents, and they will continue to undergo the monthly scheduled retraining sessions to ensure they remain fully complian... read more
My bill is tripled this month. They knew people were using a lot of air conditioning. They doubled maybe even triple the coast. So they would make out big time
Fell into the same scam as everyone else seemingly, was told I signed up to change my energy supplier from ComEd to Indra, and that on July 2nd someone came to my door and got my approval, this never happened, no one ever came to my door. I hope by calling them they actually cancelled my service because I do not want this, even if they have the best rates in the world, their practice of changing peoples supplier without their permission should be illegal.
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Our records show your electric account was enrolled with Indra on June 2, 2024, via a retail sale, which means the sales representative did not knock on your door. Per your request on July 31, 2024, Indra processed your cancellation request. Your accounts last day with ********************** will be on August 29, 2024, as determined by Commonwealth ******* You will not receive a cancellation fee. Indra takes these matters seriously, an... read more
Scamming door to door salesman took my initials as proof he had come by claimed to work for ameren then used those initials on a fraudulent contract authorizing switching my utility providers. As a new renter this was extremely frustrating and I was not aware of scams like this, this business needs to be shut down!
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Indra takes these matters seriously, and upon receipt of your complaint, we immediately reached out to our sales team and vendor regarding your concerns. Per review of our records, your electric account was enrolled with Indra on July 4, 2024. Please be assured that the pending enrollment of your electric account has been rescinded; therefore, you will not receive service or charges from Indra, nor will you be charged a cancellation fe... read more
A man came to my door from this company and when I opened it he tried to step in. I told him to back off my steps and he said the company will mail you something. 4 days later I get a letter in the mail saying my energy supplier is now Indra Energy. Total fraud changing someones electrical supplier without their consent. PECO notified as well as the public utility commission. Next call is to the PA ************************ They tried to fraud the wrong person.
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Our records show that your electric account was enrolled with Indra on June 27, 2024, via a retail sale, which means the sales representative did not knock on your door. Per your request, Indra submitted the cancellation to the utility and, as a result, the pending enrollment of your electric account was rescinded; therefore, you will not receive service from Indra, nor be billed by the Company. Additionally, you will not receive a can... read more
Never and never use this energy supplier. They are total scam provides. They promise service at lower rate but charge you a lot.
Business response:
Indra Energy (Indra or the Company) appreciates you for bringing this matter to our attention. In response to your concerns, we researched our records and confirmed that, on March 6, 2024, you completed a valid Third-Party Verification (TPV) recording, during which you confirmed your understanding of the variable rate plan. Additionally, an Enrollment Confirmation Letter, including the terms and conditions of the variable rate, was provided to you following your enrollment.Your account with ********************** has since b... read more
Frequently asked questions about Indra Energy
How is Indra Energy rated?
Indra Energy has a 3.6 star rating with 1,790 reviews.
When is Indra Energy open?
Indra Energy is closed now. It will open at 8:00 a.m.