Indra Energy

Richard M 

on BBB

a year ago

Indra Energy forged my signature and put themselves on my electric bill without my consent or authorization. I didn't find out for several months until my bill got outrageous. They committed a felony. Plus, they basically stole $900 by accepting my payment to my electric company, ******** which is fraud or theft by deception. I received no notification either verbal or written. I requested and received a copy of the forged document. I am in the process of setting up an appointment with the county prosecutor and talking to a ... read more

Thomas D 

on BBB

a year ago

Indra Energy is a SCAM. They promised good rates but after second month they raised charges by over 300 % and next month by 585% as compared to my regular supplier. They promised on the phone that charges would not go above average market rates in my area. My last bill was $736 in January 2024. I lost over $500 estimated in just that month. If you want to cancel them, there is a three month waiting period where they can continue to charge whatever they like until you can switch suppliers again. If any one knows a good class ... read more

Noam L 

on BBB

a year ago

scam They enrolled me in this plan faking my signature this should be a federal crime please respond to me 

Leon S 

on BBB

a year ago

I've received a letter from my current Gas Supplier in ** with whom I have an account for the last 20 years notifying me that Indra Energy will be my new Gas Supplier in about two month. When I called them back, I was told Indra Energy requested the switch. All this is happening without my request and authorization. I called Indra as well trying to get any explanation for their actions, and guess what... I haven't got any.The long story short, my current supplier has cancelled the switch to Indra as per my request.This is no... read more

Mirlan K 

on BBB

2 years ago

Scam! They sell their service by door to door marketing. Give wrong information, like if you do not enroll your local utility company can cut the the service. After you learn right information from your landlord and contact them to cancel, they say they cancelled, give you cancel confirmation number. But keep overcharging you. And when you call to cancel again they say oh something went wrong and cancellation did not go through. We will cancel now, give you number. But it will be cancelled after 1-2 billing cycles. Never app... read more

Gregory S 

on BBB

2 years ago

AVOID INDRA ENERGY a subsidiary of PALMco. Stay away from INDRA ENERGY they are a scam energy company ripping off consumers who wish to buy clean energy. INDRA offers a low teaser rate for a short while and then charges 300% or more above market rates for energy. I experienced their scam and cancelled them immediately. *************** every month especiallt the *** kilowatt hour usage. 

Nicholas R 

on BBB

2 years ago

They are overcharging customers in ********. Our service was somehow switched to their provider Indria and the bill is three times higher than average. Comed told me today that this company is charging me 25 cents a kwh. This is almost three times the charge that Comed would have charged. How is this even legal. I will be filing a complaint with the Atty ******** ****** as well. 

judi p 

on BBB

2 years ago

I sure wish I'd done my research before I signed. It was my own stupid fault. The guy came to my door, I was irritated at my rate I was paying wth Columbia. He told me I would be paying (something like) .60 / therm to Columbia's .80 / therm which was going up to .92/therm. Affable and congenial guy who answered my questions sensibly - and I signed without reading the contract. I'd just moved here from ** and I'd done something similar in ** which had worked out well. The first month was .63/therm and my bill was incredibly l... read more

Alicia A 

on BBB

2 years ago

Indra Energy company are predatory scammers who take advantage of hard working individuals. They sent a sales agent to my door who told me I could save up to 30% off my energy bill by signing with their company. They have done nothing but bill me over $700 in additional charges. I have attempted several times to discontinue business with this company. I have even received a confirmation refund # but this is the 3rd month they have continued to charge me and I have seen no refund. I called them again today (3rd call) same res... read more