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Indra Energy
- Utilities
- Philadelphia , PA
About this business
Location details
1515 Market Street, Suite 1200, Philadelphia , PA, 19102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
these people are scammer they just scammed my mother she got a bill for $973 when I first time called they never answer the phone. they charged more the my regular PSEG.they should not be able to come to HOMES and lie to the people and saying they work for PSEG.They were told it would take THREE billing cycles until the cancellation takes effect, which I find to be unreasonable since my parents will continue to pay a higher price for electricity for another THREE months.
Scammers! Someone please put this company out of business. The sales agent came to my door and stated that they worked for my local utility *****. They asked to see my utility bill on the app and confirmed that I was being overcharged. My local utility was recently sued and lost a court case for overcharging which led credence to this scammer’s story. I was told that I needed to sign a document to get my cash refund which I proceeded to do because I was in need of money. After she left, I received a text message thanking me ... read more
Business response:
Hello ****** *,We are in receipt of your concerns forwarded to the Better Business Bureau. Indra Energy takes all complaints seriously and would appreciate the opportunity to review your account and resolve your concerns. To do so, we are asking that you kindly provide your name, address and account number to, ************************************** Upon review, a member from the ********************* will contact you. Please include your preferred telephone number and the best hours to contact you.Best Regards,Indra Energy *... read more
These people are scammers! They scammed my mother. She just got a bill for $965! when I first called the number from my cell phone it went to *** in ********* ******! after 4 attempts i used a landline and finally talked to someone. They did not have my mothers info or record of her signing up! She only talked to a door to door sales person. Shame on yall! How can you sleep at night? AND the gas company says she has to pay.!
Business response:
Thank you for bringing your concerns to our attention. In response to your message, we immediately researched our records based on the information you kindly provided us. On January 13, 2023, a ********************* representative provided a response via email, which contained all the information pertaining to your mothers account.We hope you found this information responsive to your concerns. Should you have any further questions, feel free to contact us at **************************************
Very well executed scam. At least it was done in a friendly manner but this guy completely misled me to thinking that this was payback to customers by ******** *** for overcharging of prior service. Not cool ****** and you are definitely not my brother. You seem like a nice guy. Not sure how you can do that and feel good about your self.
Business response:
Thank you for bringing your concerns to our attention. In response to your message, we immediately reached out to the third-party door-to-door vendor. Please be assured that Indra Energys (Indra or the Company) sales agents are trained to completely adhere to our policies and guidelines when presenting our programs to customers. When sales agents engage in negotiations with customers, agents provide their first name, state they are there on behalf of Indra (not acting on behalf of the utility), and the purpose of the solicit... read more
this company is a scam company that gives you wrong information to get you to sign up with them. I feel like I was forced to sign up and that was wrong I'm not going to rate this company and I do not want to deal with this company they should not be able to come to seniors homes and lie to them something need to be done. I cancelled the account the same day. And I do not want to have any dealings with this company. I was told that I will not be changing my supplier and that supplier sent me a letter to sign up for rebate pay... read more
Business response:
Indra Energy (***** ** *** *******) appreciates you bringing this matter to our attention. Per review of our records, you enrolled your three (3) electric accounts with Indra on October 24, 2022, into an initial rate of $0.09300 per kWh for the first month, followed by a variable rate thereafter. Later the same day, you had a change of mind and contacted our customer service department regarding the enrollments. Per your request, the enrollments of your electric accounts were rescinded. You will remain with your local utilit... read more
This Indra energy is scam and commits fraud. They called me on the phone. The girl was very rude. I told them i was not interested and said NO multiple times. The girl diconnected the phone call. The next thing they is send a letter which They switch my energy company *** to their energy without my consent. I am so angry. I will file a identity theif against them. IF THEY CALL ,HANGUP ON THEM. This energy company is scam.
Business response:
Indra Energy (Indra or the Company) appreciates you for bringing this matter to our attention. In response to your message, we researched our records and confirmed that your account with Indra has been cancelled and you will not be charged a cancellation fee. You will receive services from Indra for only three (3) days; however, Indras rate for supply will be below the utilitys rate during that time. Additionally, per your request on October 14, 2022, we have placed your phone number on the Companys internal Do-Not-Call list... read more
Your company has engaged in predatory pricing and took advantage of seniors like my parents who are living on social security. They were promised savings but have seen nothing but higher energy bills.Indra Energy has been consistently higher than *****. For July and August, their electric bill was over $500. Invoice dated July 20, 2022, had Indra Energy kilowatt commodity charge of ********** and ***** kilowatt delivery service charge of ********. The invoice also states, To save money, you must be buying your electricity fr... read more
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Per review of our records, your father, *****************************, enrolled his electric account with Indra on October 1, 2010, into a variable rate plan.Mr. ******* electric account has since been cancelled. The last day with Indra was on or around October 13, 2022, and he will not be charged a cancellation fee. Please note that service end-dates are at the sole discretion of the utility and are not influenced by Indra. Based on o... read more
0 stars if possible. Lied about being sent by my energy delivery company, asked me to acknowledge my energy deliverer's rate increase and told me to do that I had to sign a form they presented me on a cell phone that actually enrolled me in their service. I asked point blank if I was signing up for a new supplier and was told I was not. Even had the gall to leave a card for my neighbor who was hospitalized at the time. Received a $330 energy bill this morning and went ahead and gave them a call to make sure I wasn't enrolled... read more
Business response:
Indra Energy (Indra or the Company) appreciates you bringing this matter to our attention. Per review of our records, you enrolled your electric account with Indra on June 15, 2022, into an initial rate of $0.09900 per kWh for the first month, followed by a fixed rate of $0.22320 per kWh for twelve (12) billing cycles. Your electric account has since been cancelled. Your last day with Indra is on or around October 7, 2022, and you will not be charged a cancellation fee. In reference to the sales presentation, please be assur... read more
This company came to my door under the guise that they were affiliated with ***** electric company doing an unofficial energy audit, asking if we had clean energy. They told my husband that we would save lots of money through switch to their company and their clean energy alternatives. When I go the **** I saw a $340.23 charge from ****************** added on to my regular electric ****. They grossly misrepresented themselves and flat out lied about what their company could do for my family. They told my husband that I would... read more
Business response:
Thank you for bringing your concerns to our attention. We researched our records and confirmed that *************************** enrolled the electric account with Indra Energy (Indra or the Company) on February 24, 2022, into an introductory rate of $0.07300 per kWh for the first billing cycle, followed by a variable rate thereafter. The Enrollment Confirmation packages, including the terms and conditions of this plan, were provided to the customer following the enrollment. Please be assured that Indras sales agents are trai... read more
Frequently asked questions about Indra Energy
How is Indra Energy rated?
Indra Energy has a 3.6 star rating with 1,727 reviews.
When is Indra Energy open?
Indra Energy is closed now. It will open on Monday at 8:00 a.m.