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1250 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The experience of buying a new vehicle could not have been more enjoyable. The dealership provided me with the information that exceeded my previous car buying experience. There was notthe backroom back and forth pricing or sending in another person to try to "close the deal". I felt I received fair market value for my trade in plus a very equitable price on the new vehicle. I visited another dealer for the same vehicle after my initial visit to Camelback but returned to Camelback Infiniti due to their professional and court... read more
Business response:
Thank you for your review! We are always happy to hear from our customers!
I purchased the M35S because of the time Brent Harris spent tracking down this vehicle and having it at the dealership at the time he promised for me to test drive it. I had a less than favorable experience at another dealership(not an Infiniti one) and left there and purchased the M. I needed to return at a later date because I was in a rush after purchasing it. Brent went out of his way to make sure I knew how to operate this vehicle properly. He has also called me after the initial introduction to make sure I didn't have ... read more
Business response:
Thank you for your review. We're glad to hear you love the car!
My wife and I spent all weekend looking at cars and visited at least 15 dealerships in Phoenix. Our experiance with Brent Harris at Infiniti on Camelback was the best all weekend. They not only had the perfect car, but were accomodating in lowering the price and throwing in some extras to sweeten the deal. After a long day, it was refreshing to find a dealership that still cares about the customer's experiance and not the bottom line. I would highly recommend Infiniti on Camelback and any of the staff there.
Business response:
Thank you for your review Dave and Crystal!
Signed up for G37 39months lease. I went to BMW, Audi and Infiniti dealership but had best experience at Infiniti. Brent was nice and polite through out the negotiation and I was able to get the car i wanted at the right price. I had to wait quite a while to close the deal with Finance manager but overall experience was good enough. Great dealership.
Business response:
Thank you for your review! We strive to provide our customers with a great experience, and we are so glad to hear that you had one. Welcome to the IoC family!
My experience with Brent, Richard, BJ and the whole crew was excellent. They treated me with respect, never pushed for a second and were very reasonable in negotiations. I compared their deal with other dealerships in town and each told me they couldn't match, let alone beat the deal Brent worked out for me. I recommend these guys 100% and you can rest assured you'll be treated well.
Business response:
Thank you so much for your review! We love making all our customers happy. :)
I enjoyed working with Infiniti on Camelback. Casey Bruce was my salesman and he was knowledgeable and friendly. He stayed in constant contact with me and I felt that he was genuinely interested in helping me find a car. I have recommended this dealership to a few friends and I will check with them first on my next car purchase.
Business response:
Thank you for your review of IoC! We're happy to hear you will recommend us-- referrals are the best compliment of our dealership's quality service, and we appreciate it!
My experience did not start out well, no fault of Brent. Brent and the Manager went out of their way to make it right, worked very hard to find the car I was looking for and to get it to Phoenix when I needed it, my lease was running out on my BMW. I would definetly recommend the dealership.
Business response:
Thank you for your review! We know that every experience is not perfect every time, but we're glad to know that we made it right. Thanks again and welcome to the IoC family!
Very "easy" lease experience. Polite sales rep. Did not have to go back and forth to get a reasonable price. Very accomodating. Good, but not pushy follow-up. All people in office, sales and finance very friendly. Final deal as quoted originally promised.
Business response:
Thank you for your review, and welcome once again to the IoC family!
Always bad experience Always says one thing and want to charge more and it's never what they say when I leave the car was there for almost 6 days and had to beg for a loaner car. And then they call me and say something else needs to be fixed and my cars not drivable so there was no way for me to get a second opinion
INFINITI on Camelback has a 4.4 star rating with 3,412 reviews.
INFINITI on Camelback is closed now. It will open tomorrow at 7:00 a.m.