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INFINITI on Camelback
- Car Dealers
- Phoenix, AZ
About this business
Location details
1250 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
QX60 For the Triplets Good exp once we got to the end. Too many calls from sales Mgmt. Receiving 3 or more calls in the same day as my visit is over the top. Almost lost deal over it. Jacob did great. Finance needs to update printer. Took over 45 min to get it to print and was still wrong and had to be redone several days later.
Business response:
Thank you for the review and your feedback. We value your business and hope to make these improvements soon. we are happy to hear that we were able to find the perfect car for you. We wish you many happy miles in your new INFINITI!
Purchased a new car with Camelback Infiniti My purchase experience was ok . Chris seemed like he was a new carsales man and is very green. I felt like my purchase was a little rushed due to being a little late a night and wasn't really given a lot of options to look at the different types of SUV's they had in stock with the options that I was looking for, they advertised the QX60 will all the belts and whistles online, but when we asked about it they advised that they no longer had it in stock, the next day I looked to see i... read more
Horrible Experience Imagine buying or leasing your first brand new “dream car” at 24 years old. Then imagine, within the first six months of ownership, being told that you need to replace the entire engine at a cost to you of over $11,000.00! Oh, and by the way, that it’s not covered under the manufacturer’s warranty and the dealership where you leased the car accepts no responsibility. As implausible and deplorable as this seems, it is absolutely true of both Infiniti Corporation and Infiniti on Camelback in Scottsdale, AZ.... read more
Careless service technicians and untrustworthy management. For being a new owner of an infiniti and needed my first oil change, I thought the best place to take it to would be an infiniti dealership. What a horrible and worthless decision that was for this location. Did an initial walk around with the appointment setter for any concerns I had. Waited for about an hour and a half before my vehicle was finally brought out to me and then paid for oil change. Did my exit walk around and noticed some marks or scuff marks from who... read more
Slow and Poor Quality of Used Cars I bought a used ex35 two weeks ago. Salesman produced an extra key fob as only one was in the car. Do not understand why he did not take the time to program it to car. He told me to just take it to Infinity when you get home to Ca. $140 later the key is programmed. I contacted sales manager to complain, he said send in invoice and I will send out a check. No check yet after 10 days. Oh by the way, the car hood was repainted, the clear coat is peeling off by the time we returned home from wi... read more
RUN FROM THIS DEALERSHIP MANAGER RICK IS A CRIMINAL Run from this dealership, the service manager Rick is unreasonable and refuses to take blame for a problem caused during service here, Infiniti consumer affairs is having a problem with him as well. Also when taking in for your 30k service they will attempt to sell you on a 750 service. Don't do it!! You only need a oil change. Just and update as of 04/16/2016 My car has now broken down twice due to service by this dealer. They put on the wrong coolant caps and is what caus... read more
Buyer Beware This dealership is full of tricks and schemes. They practice bait and switch advertising and do not apologize for it. Management does not care about customer service as long as they can benefit monetarily from lies. My guess is that they enticed other reviewers with some sort of perk. These 4 & 5 star reviews can't be true based on my experience with not 1, but 3 employees. If I could submit this review with zero stars, I would. This place is terrible. Don't be fooled by them!
Infiniti on Camelback does not care about customer safety Due to an Infiniti on Camelback Service Department oversight, I recently encountered a serious, tire-related safety issue and have received no apology, resolution or even interest in preventing this issue from occurring to other clients despite great lengths on my part to inform and resolve this issue through both the Camelback dealership and Infiniti Corporate. I detail the specifics of my complaint below: I am the original owner of a 2012 Infiniti M37S which was pur... read more
Stay away from this dealership My wife and I were shopping around for an brand new 2015 QX80. Coulter Infiniti about 8 miles away from my house offered us $8,000 incentive off the listed price but we didn't take it because we hear that Infiniti on Camelback is giving better deal. So we took a 21 miles trip down to Infiniti on Camelback to see we can get a better deal. Kurt Kasik the sale director offered us $8,900 incentive off the listed price but at the end when it come to final purchase contract; He took it off the list. ... read more
Frequently asked questions about INFINITI on Camelback
How is INFINITI on Camelback rated?
INFINITI on Camelback has a 4.4 star rating with 3,239 reviews.
When is INFINITI on Camelback open?
INFINITI on Camelback is closed now. It will open at 7:00 a.m.