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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,277 reviews
MARY H.'s profile image
MARY H. 
on Birdeye

a year ago

They were nice! worked quickly to help me ! Returned all phone calls and texts! 

Business response:

Mary, thank you for taking the time to share your positive experience with us. We are so pleased to hear that our team was able to assist you efficiently and effectively. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

RICKEY W.'s profile image
RICKEY W. 
on Birdeye

a year ago

Todd Roberts did amazing job on my auto loan financing. He was very knowledgeable assist me step by step. Also explain the different insurance policies that they had to offer. And every time I text or reached out to him about any concerns whether he was busy or not he got back with me in a timely manner. I would definitely recommend reaching out to Mr.Roberts at Inova Federal credit Union. 

Business response:

Rickey, thank you for taking the time to share your positive experience! We are thrilled to hear that Todd Roberts provided exceptional guidance and assistance with your auto loan financing. It was a pleasure to serve you, and we hope to continue providing top-notch services in the future. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

Jeanette A. M.'s profile image
Jeanette A. M. 
on Birdeye

a year ago

We came in later in the day for assistance and Joan made us feel welcome and did not rush us to get us out at their closing time. She stayed til all was completed- long after closing the doors 

Business response:

Jeanette, thank you for taking the time to give us a 5-star rating and for sharing your positive experience with Joan. We are delighted to hear that she went above and beyond to provide you with exceptional service. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

WENDY C.'s profile image
WENDY C. 
on Birdeye

a year ago

Jason was great to work with. He seamlessly worked everything out very smoothly and quickly. They offered me a good rate and add ons that I would have requested. Anyway. 

Business response:

Wendy, thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with Jason was a great one. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

Gilbert E.'s profile image
Gilbert E. 
on Birdeye

a year ago

Excellent help/support from Lisa Fry She guided me through the process step by step of getting my INOVA account all setup and she waited patiently for me to complete all the questionnaires needed to setup my secured credentials Lisa also set me up for automatic payment monthly so I don’t have to worry about my future payments Thank so much Lisa !!! Best regards, Gilbert 

Business response:

Gilbert, thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with Lisa was a great one. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

Lashalle K.'s profile image
Lashalle K. 
on Birdeye

a year ago

He has been very helpful and I am glad that I came here to sign up 👍 

Business response:

Lashalle, thank you so much for taking the time to leave us a review - we're thrilled to hear that your experience was a great one! 

Emil J. W.'s profile image
Emil J. W. 
on Birdeye

a year ago

Jay was very responsive and a big help - he made the entire process very smooth. 

Business response:

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that Jay provided you with excellent service and made your experience with INOVA Federal a smooth one. We’ll continue making sure that our member’s financial goals are Always Within Reach!  

EARL E.'s profile image
EARL E. 
on Birdeye

a year ago

she went out of her way to help me with this. 

Business response:

Thank you for taking the time to share your positive experience with us at INOVA Federal. We're delighted to hear that our team member went out of her way to help you. We appreciate your kind words and look forward to serving you again in the future.  

JARRED H.'s profile image
JARRED H. 
on Birdeye

a year ago

He was very patient, kind, and understanding. Fantastic employee! 

Business response:

Thank you for taking the time to share your wonderful experience with us. It's great to hear that our employee provided you with excellent service and demonstrated patience, kindness, and understanding. We appreciate your positive feedback and look forward to serving you in the future.  

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,277 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.