Integrity

Gary Whitton 

on Facebook

a year ago

My wife and I tried this place in Kaufman Tx and the receptionist at front desk was rude and lied about multiple things. My birthdate was on both me and my wife profile…she couldn’t fix it. We were supposed to be seen at 8:04 am. She sent me another text and ask me to resubmit my wife’s info. When I done this it said I would be canceling our appointments and rescheduling for 5pm. I did not hit the submit button and turned my phone toward her to show her what it said and she reached up and hit the submit button on my phone an... read more

Marion Scott 

on Facebook

a year ago

I took my 6 month old in after she had contracted RSV and her symptoms only improved for a few days to be followed by more coughing, fever, and congestion. I got told that they thought it could be a number of things including pneumonia but my infant received absolutely no treatment. we were told to contact our pediatrician Monday. how a np or doctor could say they believed an infant to have pneumonia or bronchitis and refuse treatment options or at least refer to the ER is beyond me. even after testing for covid and testing ... read more

Chassidy Robinson 

on Facebook

a year ago

I do not recommend this place my mother in law went and they did nothing to help her and didn’t give her any meds or any paper work 

Leah Veasey Prince 

on Facebook

a year ago

Service was fine but don’t bother waiting for an appointment time. Walk ins go in que with the same timing. It was a two hour wait to see a doctor this afternoon so would have gone in earlier or found somewhere else had we known. The front desk kept telling people she didn’t know how long the wait would be which is rude. PS. It was two hours from 2-4:30 today. 

Leah Veasey Prince 

on Facebook

  Recommended

a year ago

Don’t bother waiting for appointment, just walk in. All are treated same as far as timing to be seen. One 1/2 hours and still waiting….with appointment. Wish we had known as we would have shown up earlier. 

DrWhitney Gonzales 

on Facebook

a year ago

My 15 year old son was having trouble breathing. He was refused treatment over $35 that I asked to pay on Friday on payday. 

Sheriee Byers Hardin 

on Facebook

2 years ago

Made appt online, checked in online. Was asked for my current ID which I did not have they canceled my appt but billed my insurance when I never saw a Dr nor was treated for my illness. 

Lindsey Barnstable 

on Facebook

2 years ago

I have a bad case of swimmers ear. I was wanting to get an oral antibiotic for it but instead they gave me ear drops antibiotics. Long story short it made it worse and I went completely deaf in my ear that was bothering me. I went to Harker Heights Express ER and was able to get the oral antibiotic because you couldn’t even see my ear drum and since it was late, none of the pharmacies are open to fill the prescription. So, I get to have a good while before I get my antibiotic and suffer with no hearing in my right ear. 

Abel Gonzalez 

on Facebook

2 years ago

My girlfriend asked me to post this on her behalf,. "As a 75 year female, I have a concern about the safety afforded to elderly patients. I went in to get examined, and I was asked to climb on an examination table without having the convenience of a step stool. When I questioned this, I was told to use a chair to climb on the table. The provider had to hold my hand in order for me to climb on the chair to actually get on the table. The clinic needs to provide a more convenient and safe way to access the table, as is common i... read more