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Integrity

3.4

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Location details

13267 China Spring Rd., China Spring, TX, 76633, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.4652 reviews
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George Adams's profile image
George Adams 
2 years ago

Dr Jennifer Williams can choke on a fat bag of dicks. Do not go here for a DOT Physical. 

Bill Winter's profile image
Bill Winter 
2 years ago

I went in Friday, October 20, 2023. I saw Matt Benodin-PA I checked in stating I was running 103 temperature over night. I knew I was sick. he asked me if I had vonlmiting and diarrhea and I said no, but I thought I was nauseated from having fever. After a negative Coivd/Flu test, he told me to take Ibuprofen to keep fever down. Diagnosis was Gastroenteritis. Saturday, I was in E.R. with discolored leg and sharp pain. They took blood tests and determined I have Cellulitis. That's a bacterial infection that can be very dang... read more

Business response:

Hi, Bill. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Integrity Urgent Care and would love the opportunity to improve. Please get in touch with us at (979) 326-1494 or centurysquare@integrityuc.com. 

Katie Hart's profile image
Katie Hart 
3 years ago

The most absolutely incompetent front desk person you could imagine. I proactively let them know my insurance plan had changed since the last time I had been in and that I only had a temporary ID card that had been sent to me straight from insurance. I show her what I have which has a full group number, ID number, and all the info verifying my plan (which has been more than enough for every other doctors visit I’ve had recently) and the front desk girl was quick to tell me “uhm not gonna work” - I let her know this was what ... read more

Business response:

Katie, We are sorry to hear about your negative experience with our front desk staff. Customer satisfaction is very important to us at Integrity Urgent Care, and we apologize for falling short in this aspect. We always aim to provide excellent service to our patients, and we understand how frustrating it can be when things don't go as smoothly as planned. We appreciate your valuable feedback and will take necessary steps to ensure that such incidents don't occur in the future. We hope you will give us another chance to be... read more

Sandra Means's profile image
Sandra Means 
3 years ago

I went here for a pre employment drug screen. The nurse said my urine had no temperature & she called my employer & said I manipulated my drug test I’m almost 50 years old & have no idea how to manipulate a drug test She was terrible & I would NEVER recommend them 

Business response:

Hi, Sandra. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Integrity Urgent Care and would love the opportunity to improve. Please get in touch with us at (817) 526-5509! 

Mathew Meeker's profile image
Mathew Meeker 
3 years ago

Came in for the 1st time with a sinus infection that I’ve had for a week now and explained that I have one every spring like clockwork and asked for a sinus cocktail shot and a shot of rocephin, as this always works SO WELL for me every year, instantly. I usually have to refrain from doing cartwheels on my way out of the office they work so fast and well . The nurse practitioner refused to give me a shot and instead wrote a script for a mild antibiotic and steroid and told me I should be better in a week. I even offered to p... read more

Business response:

Hi, Mathew. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Integrity Urgent Care and would love the opportunity to improve. Please get in touch with us at (817) 526-5509. 

Rickey Flippo's profile image
Rickey Flippo 
3 years ago

highway robbery have full I surance and still wanna rob me for 175+ 

Business response:

Hi, Rickey. We are sorry to hear that we didn’t meet your expectation. We have very high expectations and would love the opportunity to improve. Please get in touch with us at (903) 292-5015 or wecare@integrityuc.com! 

Deanna Kappelman's profile image
Deanna Kappelman 
3 years ago

This company advertises self pay rate as $125 for an office visit. I called twice to ensure that was the cost and made an appointment for the next day. After completing all paperwork and signing in they informed me that it would actually be $350 for the office visit. I had to return home and begin a new search for a medical provider and this caused a delay in treatment that I seriously needed (possible concussion included). If you are self paying…best get it in writing before you show up for an appointment. Ironic for a com... read more

George Madis's profile image
George Madis 
3 years ago

A heavy tractor hood fell on my hand,boss took me to Integrity "Urgent" Care. I sat in the waiting room for almost two hours, there was nobody else with a painful emergency injury, but I still waited until very last. Never saw a real doctor, just a physician's assistant. No broken bones but he said that I would be in pain for several days or more. My boss said "he's obviously in bad pain, give him something for it!" He wanted to give me a shot, which means a local anesthetic like you would get before getting stitches. It wou... read more

Business response:

Hi, George. At Integrity Urgent Care, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (903) 292-5015! 

Kassidy Leopold's profile image
Kassidy Leopold 
3 years ago

Horrible experience. You’re better off going to ER. I wouldn’t wish anyone being treated by Brandi Stewart. Unprofessional, uncaring, zero empathy, narcissistic, non ethical, and worst bedside manner 

Frequently asked questions about Integrity

How is Integrity rated?

Integrity has a 3.4 star rating with 652 reviews. 

When is Integrity open?

Integrity is closed now. It will open at 9:00 a.m.