This profile has been claimed by the business owner or representative.
13267 China Spring Rd., China Spring, TX, 76633, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Don’t go to integrity clinic and expect to be seen. Walk- ins are not allowed like they are advertising! I called and looked here on Facebook to see if they were open and if an appointment was needed. The calling answering message said “walk-ins welcome”, as well as the Facebook business page. I took my son today and was told by the front receptionist that an appointment was needed. They could not see him for another 2 1/2 hours. We basically drove to Athens for nothing. Headed to Tyler Hospitality ER…which I suppose I sho... read more
Business response:
Hi Rachel, We're sorry to hear we did not meet your expectations. We would appreciate the opportunity to talk with you about your concerns. Please feel free to reach out to our clinic manager, Jennifer at 903-292-5015 or you can email us at wecare@integrityuc.com and we will reach out to you directly.
My daughter took my grandson in this evening. The PA was incredibly rude and continuously made comments about my 22 month old grandson. A sick child typically will not sit still to be examined. My daughter is pregnant and cried due to the unprofessional behavior of the PA. The reason they chose Integrity is due to insurance. My family will never recommend this facility to anyone!
Business response:
Hi Denise, thanks for taking the time to leave a review. Our clinic manager would like to reach out and get more information about the visit. Can you please send us a private message with a good contact number?
Don’t go here! People are very rude and don’t want to listen to the actual problem. Took one thing and ran with it when that wasn’t even the issue! Took them over 5 minutes to even greet me.
Business response:
Hi Jen, we’re so sorry that you had a negative experience at our clinic. Can you send us a private message with your phone number so that our clinic manager can reach out?
Y'all didn't do my husband right. He was seen & treated there recently for bronchitis. He was only given a steroid shot & cough syrup but not any pills. Cost $75 with our insurance. A few days later he was worse. Called & his doctor was going to call him steroid pills in to our pharmacy. They weren't called in though. So, I called y'all the next day about it. Staff was kind of snarky and I was told his doctor was off and that the one working that day wouldn't call any in for him. Only way would be to see him again. We didn't... read more
Business response:
Hi Melody, thanks for taking the time to leave us a review. Can you send us a message with a good contact number so that our clinic manager can be in touch?
This place just sucks all the way around! Poor staff and very unprofessional! Covid testing is just that lets not take up Urgent Care patient spots who are really sick and have symptoms for "OMG I wonder if I am positive cause my coworkers friends mother's aunt is and I saw them a month ago so maybe I can get OFF work for 10 days!" Hate what our health care world has turned into it's like living in a 3rd world country!!
Business response:
Hi Tina, we’re so sorry that you had a negative experience today. Our clinic manager would be happy to discuss your visit further with you if you’d like to send us a message with your contact information.
I called ahead to have my daughter seen, I made an appointment and was only told it was a first come first serve basis but could MAKE AN APPOINTMENT, so I did. I get there, check in and wait over 30 minutes. I then ask about the confusion I had and was told only online appointments were taken first then the list I was added to comes next. I was NEVER told this. I could not get my daughter into her primary, and then waited around all day to come here only to wait with a 3 year old feeling ill. I told them it was frustrating f... read more
Business response:
Hi Lacy, we’re so sorry that you had a negative experience today. Our clinic manager would be happy to discuss your visit further with you if you’d like to send us a message with your contact information.
I am very unhappy with this clinic. I walked is asked to be seen she said no by appointment only. We called 20 mins prior and they did not tell us that. Then they said you can be seen tomorrow and it was on a first come first serve basis. The time was a hour and a fifteen minutes before they closed and they had two others in the waiting room. Which is it. No you must make an appointment or you can be seen tomorrow on a first come first serve basis. Wait I thought they weren’t taking walk ins. I feel as if it was due to them ... read more
Business response:
Hi Elizabeth- Thank you so much for taking the time to leave a review and share your experience. If you can send us a private message with your contact information, our clinic manager will be in touch!
charging people for covid test is bs. you all are just money hungry and don't care about your patients. I'll suffer or even die before I go back cause thats what you'll do If I don't have any money. worst urgent care I've ever been to
Business response:
Hi Petey- we’re so sorry that you had a negative experience today. We’d like to give you a call to discuss your visit further if you could send us a message with your contact info. Thanks!
Front desk is not friendly at all, they speak over you and make you feel like you are bothering them. The one in cove is great though they just don’t do covid tests there.
Business response:
Hi Becca, we’re so sorry you had a negative experience at our clinic. Our clinic manager would like to speak with you about this further if you could send us a message with your contact information.
Integrity has a 3.4 star rating with 652 reviews.
Integrity is closed now. It will open at 9:00 a.m.