Integrity

4.7

Other
China Spring, TX

About this business

Other

Location details

13267 China Spring Rd., China Spring, TX, 76633, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	9:00 a.m. to 6:00 p.m.

4.712,491 reviews

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Tina Daniels

4 years ago

This place just sucks all the way around! Poor staff and very unprofessional! Covid testing is just that lets not take up Urgent Care patient spots who are really sick and have symptoms for "OMG I wonder if I am positive cause my coworkers friends mother's aunt is and I saw them a month ago so maybe I can get OFF work for 10 days!" Hate what our health care world has turned into it's like living in a 3rd world country!!

Business response:

Hi Tina, we’re so sorry that you had a negative experience today. Our clinic manager would be happy to discuss your visit further with you if you’d like to send us a message with your contact information.

Lacy Klein

4 years ago

I called ahead to have my daughter seen, I made an appointment and was only told it was a first come first serve basis but could MAKE AN APPOINTMENT, so I did. I get there, check in and wait over 30 minutes. I then ask about the confusion I had and was told only online appointments were taken first then the list I was added to comes next. I was NEVER told this. I could not get my daughter into her primary, and then waited around all day to come here only to wait with a 3 year old feeling ill. I told them it was frustrating f... read more

Business response:

Hi Lacy, we’re so sorry that you had a negative experience today. Our clinic manager would be happy to discuss your visit further with you if you’d like to send us a message with your contact information.

Elizabeth Grimm Bonnette

4 years ago

I am very unhappy with this clinic. I walked is asked to be seen she said no by appointment only. We called 20 mins prior and they did not tell us that. Then they said you can be seen tomorrow and it was on a first come first serve basis. The time was a hour and a fifteen minutes before they closed and they had two others in the waiting room. Which is it. No you must make an appointment or you can be seen tomorrow on a first come first serve basis. Wait I thought they weren’t taking walk ins. I feel as if it was due to them ... read more

Business response:

Hi Elizabeth- Thank you so much for taking the time to leave a review and share your experience. If you can send us a private message with your contact information, our clinic manager will be in touch!

Petey Gerhold

4 years ago

charging people for covid test is bs. you all are just money hungry and don't care about your patients. I'll suffer or even die before I go back cause thats what you'll do If I don't have any money. worst urgent care I've ever been to

Business response:

Hi Petey- we’re so sorry that you had a negative experience today. We’d like to give you a call to discuss your visit further if you could send us a message with your contact info. Thanks!

Becca Becca

4 years ago

Front desk is not friendly at all, they speak over you and make you feel like you are bothering them. The one in cove is great though they just don’t do covid tests there.

Business response:

Hi Becca, we’re so sorry you had a negative experience at our clinic. Our clinic manager would like to speak with you about this further if you could send us a message with your contact information.

Cindy Santos Brazier

4 years ago

I went for a Covid 19 test. I asked the front person if I was covered on Medicare. She took my card, ran my information and then told me to go back there with the doctor. The test was done. Tell me why almost six months later, I am being billed for 200.00 dollars????? Nope, I won’t recommend this place to anyone.

Business response:

Hi Cindy- we’d like to look into this for you. Can you send us a message with a number where we can reach you?

Dana Marie Escobar

4 years ago

The Dr who treated my husband on a work injury released him with out even looking at his injury he had about 4 visits he thought he twisted his ankle and thats how they treated it but it in fact is much more. The Dr claim workers comp will not cover anything except physical therapy. He should have the integrity to go against workers comp and treat the injury for what it is. I do not recommend this place if you need anything run from this place

Business response:

Hi Dana, thanks for reaching out and we are sorry that you were dissatisfied with the care your husband received. If you would like to send us a private message with a good contact number, our clinic manager will be in touch!

Christine Elrod

5 years ago

Covid instructions/ guidelines are not being followed from my understanding. Very disturbed about case that have been positive, yet has a work release note to go back to work was given by your office. And a negative case where that person was exposed by the one testing positive and told him he could return to work. Very confused. Either the patient is lying, ( I have the work release form, from Urgent Care) or the Health Department is going to be notified about this.

Business response:

Hi Christine, thanks for reaching out! If you could send us a private message with your phone number, our clinic manager would like to reach out to talk with you further.

Andrea Smith

6 years ago

I left a review just to Integrity hoping they would make things right but all I got was a call asking how serious my symptoms were. I went to integrity before for a small issue and they were great so I would suggest this urgent care for a small issue but anything else go to a real doctor. I was in and out of there in 10 minutes the doctor ran over my symptoms and prescribed me cough medicine and anti nausea. Well I ended up having a very very sever illness and if I would have gotten proper help I would be okay. But now I hav... read more

Business response:

Hi Andrea- we really appreciate you reaching out and are so sorry that you had a bad experience. We are looking into this further with our team. If you would like to provide any additional information, feel free to reach out again at any time!