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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Josh helped me do my transfer very… Josh helped me do my transfer very safely into ITRUST from a crypto platform. He was very patient,and knowledgeable with the entire transaction and asset class.I totally recommend ITRUST capital and Josh.
Business response:
Thank you, Vana! We’re glad Josh provided knowledgeable guidance while helping you transfer your assets. Please feel free to reach out with any additional questions.
The system is complex The system is complex, but their slow sync times and hidden fees can is a problem. #Akerna #Corp. On #Trustpilot is organized and focuses on the schedule, with returns that stay very consistent and predictable.
Ayrton is a customer service rep Ayrton is a customer service rep. Absolute fantastic communicator super super fast and response to my many dumb questions always patient and they do things for you that I don’t think any of these other platforms are gonna do because you’re dealing with computers and emails. This guy was on the phone with me absolute fantastic company if you have crypto you want it in iTrustCapital
Business response:
Thank you, Jack! We’re glad Ayrton provided such fast and clear support while answering all of your questions. Please feel free to reach out with any additional questions.
Tried to open an account and without… Tried to open an account and without any explanation I was told I am not going to be allowed to! This is the email I got After reviewing the information provided, we are unable to proceed with opening an account due to regulatory verification requirements. Unfortunately, we are not able to share additional details regarding this determination. This decision is final, and no further review or reconsideration of your application is available. We appreciate the time you took to apply and ap... read more
Business response:
Unfortunately there are certain aspects out of our control in this regard. This occurred after our Custodian's third-party KYC review was completed, and we were informed we are unable to proceed. The email you received is a result of the fact that our team isn't able to share any additional information. However, if you want to call in to our open line at (562) 600-8399, we are happy to help elaborate and share as much information as we DO have. We will escalate your call if we hear from you, and hope that we do!
Rafael was very helpful and attentive Rafael was very helpful and attentive. He proactively called to see I needed assistance with my account set up. He explained everything to me in a clear and concise way and made sure I felt comfortable with the crypto transfer process.
Business response:
Thank you, Lauren! We’re so glad to hear that Rafael provided attentive support and made your account setup and crypto transfer process clear. Please feel free to reach out with any additional questions.
I truly appreciate the user friendly… I truly appreciate the user friendly website and mobile app. I can easily arrange IRA contributions and crypto investments. Please thank Jonathan for texting me with updates every step of the way!!!
Business response:
Thank you, Steve! We're glad Jonathan was able to assist you every step of the way. Feel free to reach out with additional questioms.
I can talk to humans, instead of AI chatbots! I am starting to transfer my crypto assets from Alto/Public.com to iCapital. I opened my iCapial account 1 week ago. I love that I am able to work with humans, rather than AI chat bots (a Public.com). Mo/Mohannad was super helpful walking me through transfer steps plus additional questions.
Business response:
Thank you, Joe! We’re glad your experience getting started and transferring your crypto has been a positive one with Mohannad. Please feel free to reach out with any additional questions.
I’m loving iTrustCapital I’m loving iTrustCapital. Had some questions so I gave them a call. Andrew was extremely helpful. Appreciate your help, and I’m looking forward to holding my Crypto IRA with you guys.
Business response:
Thank you, Mike! We’re glad to hear that you’re loving our platform and that Andrew was able to provide the support you needed. Feel free to reach out with any additional questions.
Josh was a 10 out of 10 Josh was a 10 out of 10. I am a novice when it comes to investing, particularly in crypto. He walked me through the entire process with patience. I couldn’t be any happier.
Business response:
Thank you, John! We're glad Josh was able to assist you with the entire process. Feel free to reach out with additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,851 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.