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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a lot of trouble with unfillable… Had a lot of trouble with unfillable fields in the transfer documents
Business response:
Hi Jack, We're sorry to hear about this. Please reach out to clientrelations@itrustcapital.com in regards to your comment.
DIRECTIONS ON CASH FUNDING WERE SLOW DIRECTIONS ON CASH FUNDING WERE SLOW
Business response:
We appreciate your patience, Carl. Thank you!
Easy 401k move Moved an old employers 401k (that had fees eating into it) over to a Roth IRA. Took some time but was a smooth and easy transfer. Very excited to finally add Crypto to my retirement portfolio.
Business response:
Thank you for choosing us, Mike!
Moving my IRA was easy for this 60yr… Moving my IRA was easy for this 60yr old HS dropout. Really good communication...not all by Phone, but all good and responsive. Once I funded my Acct. buying crypto was quick and easy. Sorry i tanked the Market;) HODL on...John
Business response:
It's great to have you, John! Thank you, and enjoy the platform!
iTrust Capital experiencing rapid growth Given iTrust Capital rapid growth, I will excuse the difficulty with setup and purchasing. A rep tells me that they have 30 additional employees coming on next week. They say that they intend to make limit trades and staking available. I experienced 1% slippage in addition to 1% trading fee due to lack of limit order availability. Staking is income that should not be foregone. Roth IRA conversion took a couple days longer than promised, during which time I was unable to trade. I have ... read more
Business response:
Hi Bob, Thank you for your review. In regards to your comment, new features on the platform will be added soon. In addition, please reach out to clientrelations@itrustcapital.com for your requested inquiry.
great option for investing in a crypto… great option for investing in a crypto roth ira. pros are that the fact it's a crypto roth ira, has an app, and the website and app seem to have a clean interface with fairly simple functionality. the cons are that they only have a [significantly] limited list of cryptos to invest in, don't offer limit buys or limit sells, and the app has been shutting down to "update and restart" each time i use it for more then 2 minutes for the past few days. all in all, great service because of the... read more
Business response:
Thank you, Bundy! As we continue to grow, we plan on adding more assets and new features to the platform. Stay tuned!
Had a great experience. Had a great experience moving my old IRA into the crypto world. Help and communication was given till the process was complete. Now I'm ready for the next cycle. The best financial move with my retirement fund is complete.
Business response:
Thank you for choosing us, John! Enjoy the platform!
Professional Services and Support With over 2 and 1/2 years with Itrust I have had several occasions to get help from the Itrust support team on 401K rollovers, investing in gold, silver and crypto assets, IRA to ROTH conversions and distribubutions from both conventional and ROTH accounts. Thank you Tara, James, Trent, and all the team at Itrust. You make retirement much easier (and more profitable).
Business response:
Thank you for being with us since the beginning, Jon! Please reach out to us if you ever have any questions and/or concerns!
The hold time for a check issued by… The hold time for a check issued by another large financial institution is unreasonable. Why the 3 day hold? Its ironic that to invest in crypto one has to wait for 3 days for their own funds!!
Business response:
Hi Ajit, Thank you for your review. Our banks require a standard three-business-day hold on checks. We hope you understand and truly appreciate you being a part of this community!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,951 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.