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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best customer service in the entire… Best customer service in the entire crypto world... Hands down. I always (so far) leave an interaction with Itrust customer service feeling good.
Business response:
Thank you, Vicki! We’re thrilled to hear that every interaction with our team has left you feeling confident and cared for.
Rafael answered all of my questions and… Rafael answered all of my questions and was very patient with walking me through the process of transferring crypto from one account to my ITrust Capital account. He even followed up with a text to make sure I understood everything. Great job Rafael!
Business response:
Thank you, James! We’re so glad to hear Rafael made your transfer process smooth and easy to understand.
I made a mistake depositing my crypto… I made a mistake depositing my crypto into my new I Trust Capital premium account, David explained and walked me thru how to correct my mistake and it went very smooth
Business response:
Thank you, Randy! We’re so glad David was able to guide you through the process and help resolve your issue smoothly. Feel free to reach out to us with any additional questions.
Chris Lee was very attentive and… Chris Lee was very attentive and instrumental in helping me to hook up my bank account properly to I Trust Capital to buy and sell cryptos.
Business response:
Thank you, Mark! We’re so glad to hear Chris was able to assist in getting your bank account connected. Feel free to reach out to us with any additional questions.
itrust ....and so should eveyone! Aryton was a great help and made my experience moving my crypto from my Trezor to itrust easy.
Business response:
Thank you, Charles. We're glad Ayrton was able to help you with transferring your crypto. Feel free to reach out to us with any additional questions.
I have had it up to here with waiting… I have had it up to here with waiting for withdrawals. Every time I try to get my money, it feels like I am hitting the brick. I will never recommend them. With Macrotory AI, I can actually access my money whenever I want. That's the kind of transparency and control my money deserves.
Business response:
This is not a genuine review based on someone's actual experience. It's spam and TrustPilot will review and remove it accordingly.
I Trust Capital is pleasantly different… I Trust Capital is pleasantly different than most other crypto providers. Their material is viewer friendly, clear and concise. Their service department is courteous and knowledgeable. They remove the "surprises" other leave for you to find! Very satisfied with what Raphael provided for me today.
Business response:
Thank you, Kerry! We’re so happy to hear you’ve had such a positive experience with us. We truly appreciate your kind words.
I have not had a positive experience… I have not had a positive experience with ITRUST Capital. They are custodians but be sure to read their policy on withdrawing your money. You have to REQUEST to withdraw your money and they take their sweet time on getting your cash from their custody back into your custody. I am planning on closing my account with them when or if I get my cash back.
Business response:
Hi Kristian, We prioritize protecting our clients from fraud and abuse and are extremely transparent about how our withdrawal process works. We sent you an email last week in a timely manner with the next steps to complete your withdrawal, but you didn't respond to let our team know that you submitted your documents. We'll continue to work with you to resolve your situation.
I am with ITrustCapital for 2 years… I am with ITrustCapital for 2 years almost and I am extremely satisfied. I don’t like that I never know the price of execution of my buy or sell orders but they are close to the price I enter. I am especially impressed with their World class Customer Service. They exceeded my expectations recently when they helped me resolve my IRA issues. Romeo called me today, answered all my questions and promised to follow up on my suggestion. I recommended ITC to at least 50 of my friends. ITrustCapi... read more
Business response:
Thank you, Tom! We’re glad to hear that Romeo provided exceptional service and followed up on your feedback. We truly appreciate your continued support over the past two years and for recommending us to so many of your friends.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,863 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.