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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jessica L Jessica L. helped me address a detail that was holding up processing of a funding transfer. She quickly identified the issue so that I could resolve it. I have been with you for several years and appreciate the security and custody arrangements for retirement accounts investing in crypto assets.
Business response:
Thank you, David! We appreciate your kind words and are thrilled to hear about your positive experience with Jessica.
Chad P. was great Chad P. was great help with my questions. Thanks. I love iTrustCapital because it's difficult to find account administrators who allow crypto in retirement accounts. I wish I had you guys for my 401k. When I leave my job I'll be rolling right into my Roth IRA with you.
Business response:
Thank you, Mark! We appreciate your kind words and are glad you found Chad to be helpful.
I-Trust & Crypto is a perfect marriage My wife and I have been deep diving into the crypto-verse. What we discovered is the wild west of confusing possibilities. Through extensive research and the fact that “those in the crypto know online” (influencers) recommend I-Trust Capital…even read about them on Yahoo! Finance, we decided to marry the new excitement of crypto with our knowledge and the comforting feel of a familiar approach via Roth IRA’s with I-Trust Capital. I was able to easily call and talk with Chad Poulos (and ... read more
Business response:
Thank you, Leonard! We appreciate you taking the time to share your positive experience. Please reach out if you have any other questions; our team is here to help.
Chad is a blessing! Chad was so helpful as I had several questions about transferring from another IRA, metals and crypto. He was very patient and explained things so they were easily understood. He is a blessing!
Business response:
Thank you, Lynne! We are so glad to hear that you had a positive experience with Chad.
Outstanding service The team at ITrust Capital is absolutely top notch . All the people that I have had the pleasure to interact , are all polite professionals. Especially Lindsey , Who helped in expediting and getting my funds. She made it flawless, easy and simple, and throughout the whole process was a complete professional.If you had to pick a place to trade your crypto in an IRA platform- I would only recommend ITrust Capital.
Business response:
Thank you, Livius! Outstanding service is what we strive for.
Best company Best company, every single time you call you get the best service, and that seems a bit rare after the decline in other companies’ customer service and management over the past few years. Chad V. recently was very helpful, seems one of the many reasons why iTrust is regarded as number one by customers including yours truly. Jeffrey C. does a great job in distribution along with Eric K. We can always work any situations out to our happiness given everybody ever contacted at iTrust is an actual smart human being a... read more
Business response:
Thank you, C J! We appreciate your kind words and are thrilled to hear about your positive experiences with our team.
Thankful for the insights As the crypto market is starting to pick up, I wanted to get my children involved in the opportunity and was so thankful for the help Chad Poulos from iTrustCapital provided. He guided me as to the best way to setup the accounts for each of my family members. Thanks again!
Business response:
Thank you, A. Guzman! We strive to provide our clients with the best possible service and support.
The BEST way to stack gold silver & crypto for retirement I enjoy using iTrusCapital for my crypto IRA needs. It’s simple to attach my bank account unlike most other crypto IRA or BTC accounts that require funds to be wired. The personal service is fantastic! I enjoy getting a person on the phone without going through multiple menus. The ONLY reason I don’t give them 5 stars is because of the $500 minimum to add money to the account. If that’s not an issue for you then iTrustCapitol is a 5. Believe me when I say you will fin... read more
Business response:
Thank you for your kind words and for sharing your experience with iTrusCapital.
Takes forever the iTrust to transfer funds I have been an acct holder of iTrust for the past 3-4 years, and I have to say that everytime I want to transfer money into iTrust (you would think iTrust would want inflows into their co.), and they take FOREVER to get their portion of the paperwork over to Schwab to commence the transfer. Right now, their excuse is that "we are in a bull mkt, so we have alot of requests for transfers". How lame can you get................I would go with another co. If I was not so close to retirem... read more
Business response:
Hi Terry, This review is unnecessary. You just submitted your transfer request yesterday. Your previous transfer from Schwab took 1 business day, and the one before that was a few business days. We process these as fast as we can. As our team member mentioned on the phone, we're extremely busy right now due to the renewed excitement in crypto, but we're more than happy to process your digital paperwork ASAP.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,873 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.