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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.817,873 reviews
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Mr Bill's profile image
Mr Bill 
a year ago

Chad P was quite helpful at the time… Chad P was quite helpful at the time after the election when the crypto market was going crazy. Thanks Chad P Mr. Bill 

Business response:

Thank you, Mr Bill! 

Amiko's profile image
Amiko 
a year ago

Security and Professionalism I have been using iTrust now for a couple of years, just to stash a couple of bollars and let it grow. I've had to do a 2 transactions over the past month and I have no complaints. Jeffery (1) and Alyssa (2) have made the experience enjoyable and painless, they are professional and patient. The whole support team/page will answer all your questions. Its nice very nice to have a human being to talk to. They take security seriously and will quadruple verify that the person they are talking and seei... read more

Business response:

Thank you for the positive review, Amiko! 

Struttinbuck's profile image
Struttinbuck 
a year ago

Thank you Chad for your help Thank you Chad for your help. Just starting a crypto bull run and these guys are all over it. 

Business response:

Thank you, Struttinbuck! We appreciate your kind words and are glad to hear that you're finding our service helpful. 

David's profile image
David 
a year ago

Joe Kim was great Joe Kim was great! Very knowledgable and we ended up chatting about crypto in general and different IRA accounts. Very personable and helpful. Will go to him for any questions in the future! 

Business response:

Thank you, David! We're thrilled to hear about your positive experience with Joe. 

Derrick Denman's profile image
Derrick Denman 
a year ago

Julian was very helpful and patient Julian was very helpful and patient with me, a new account. He helped walk me through some things and we got things completed eventually even though there was a problem. ITrustCapital is where you should have your retirement Bitcoin. 

Business response:

Thank you, Derrick! We appreciate you taking the time to share your positive experience. 

Adela Buzescu's profile image
Adela Buzescu 
a year ago

Excellent, fast and reliable customer service I converted some Bitcoin to my Roth IRA. From the moment I submitted the request, to completion, the iTrustCapital team started communicating every step that they were doing, so that in less than 24 hours the conversion was done, thanks to Jeff and Nadia. I could not believe it when I saw the email notification of transaction being completed. I was expecting a week since the Bitcoin is all with a third party and the IRA with a custodian. Kudos to the iTrustCapital for employing a... read more

Business response:

Thank you, Adela! Excellent customer service is what we strive for. 

Matt G's profile image
Matt G 
a year ago

Early distributions were Efficient! I've been able to triple my IRA using Itrust Capital to invest in cryptocurrencies. I've taken 3 early distributions (I'm not 59 1/2 yet) since rolling over my 457B to Itrust Capital over 2 years ago. The first took longer than expected but only because I failed to notice the required email sent to me to set up the required verification zoom call. Jimmy Herrera of Itrust has been friendly and super efficient in covering all the required information needed to make the distributions. I've ap... read more

Business response:

Thank you, Matt! We appreciate you taking the time to share your positive experience with us. 

Steven A. Woodruff's profile image
Steven A. Woodruff 
a year ago

Chad was super helpful and knowledgeable I worked with Chad, who not only knew the products but gave me straight-forward answers and site navigation tips. We set up two IRA's and rolled non performing funds over into crypto and metal. 

Business response:

Thank you, Steven! We're thrilled to hear about your positive experience with Chad. 

Justan Teapot's profile image
Justan Teapot 
a year ago

I was skeptical at first but.. (transparent, authentic, knowledgeable, advanced tech) I was skeptical at first, as they are relatively new to the scene, but they are passing all due diligence assessments with flying colors so far. 👍 I'll update this review if that changes, but for now... 1. Customer Service: Transparent, Authentic, Knowledgeable The staff is extremely helpful and knowledgeable, consistently going above and beyond to provide thorough answers. I spoke with Chad, who helped me navigate some rather complex topi... read more

Business response:

Thank you for taking the time to share your positive review! We appreciate your feedback and are glad to hear you're impressed with our platform and customer service. Please reach out if you have any additional questions, our team is here to help! 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 17,873 reviews. 

When is iTrustCapital open?

iTrustCapital is open now. It will close at 5:00 p.m.