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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company operates with integrity This company operates with integrity, amazing customer service, and really provides incredible structure for the crypto community, I am absolutely grateful for all of their services! They stand behind their product and their company is amazing.
Business response:
Thank you! We appreciate your kind words and are thrilled to hear about your positive experience.
Trustworthy, Low-Fee Crypto IRA with Excellent Support iTrust is an excellent company to work with for alternative IRA products, including cryptocurrencies. Their customer service is outstanding, and I feel confident in the security of my funds. The fees are also very low, which is a rare find in crypto IRAs. A special thanks to Nadia and Jeff, who were extremely helpful throughout the rollover process of my employer 401K.
Business response:
Thank you, Darius! We appreciate your kind words and are thrilled to hear about your positive experience with our platform.
Customer service is slow and provides… Customer service is slow and provides generic responses instead of addressing specific questions like a human would. Additionally, the app is very buggy and nearly useless. With so many banks failing, especially in the crypto space, I wouldn’t trust these guys to be around for long. Exactly why I switched to Beyond Standard, Impressive returns. My retirement funds are growing steadily.
Business response:
This is not a genuine review, and appears to be an advertisement for Beyond Standard.
Itrust is a non conforming investment… Itrust is a non conforming investment company. if you want to roll your IRA out to another company you will run into a hornet's nest of problems. even a qualified indirect rollover seems to be a problem. fees are very expensive especially for crypto. do not invest here. go to a conforming investment house.
Business response:
Hi SP, Our Qualified Custodian is most certainly a conforming institution. We’ve been very clear with you what our process is for transferring to another provider. We complete these regularly and it’s a very smooth process. Please make sure to follow our instructions. As for fees, we’re the most competitive in the crypto IRA space.
I do not recommend itustcapital since… I do not recommend itustcapital since it is not trustworthy based on my experience.
Business response:
This review is not based on an actual experience using our platform. We do not have a user in our system under this name or any similar name.
I recently opened an account with… I recently opened an account with ITrust Capital, and I couldn't be more impressed. The platform is user-friendly, making it easy to navigate through various investment options. Their customer support is exceptional—responsive and knowledgeable, always ready to help with any questions I had. The range of investment choices is extensive, and I appreciate the ability to invest in cryptocurrencies and precious metals within a tax-advantaged account. Overall, ITrust Capital has exceeded my expe... read more
Business response:
Thank you for your kind words and positive review, Dennis! If you have any additional questions please reach out to us; our team is here to help.
iTrustCapital is Game Changing iTrustCapital is hands down now, after being a customer of them for months, thee best platform to buy crypto, gold, or silver WITHIN an IRA! Depositing from anywhere else is very easy. Super helpful team that really does go above and beyond, they’ll answer any question you have and explain anything you want to know. Using any other platform now other than iTrustCapital to do certain buying may not make financial sense for a good amount of people because it’s also a no brainer in the long term w... read more
Business response:
Thank you, Kevin! We appreciate your kind words and are thrilled to hear about your positive experience with our platform. Please reach out if you have any additional questions; our team is always here to help.
Requested early distribution Requested early distribution. Rep was late to the call. Did not provide me with ACH trace number. It’s been 5 days and ACH has not landed. I’ve reached out via email multiple times with zero response. Very alarming. Wouldn’t use them.
Business response:
Hi Blake, Your ACH was sent out yesterday and was completed during the communicated window in which we perform distributions.
Excellent company and customer service!! I highly recommend this company in general and specifically, Customer Service Rep Ashley!! Their website, choice of crypto and interface for buying, holding and tracking crypto is excellent!! I particularly appreciated Ashley's knowledge and patience in guiding me through the process of adding more funds to my account!!
Business response:
Thank you, Marvin! We appreciate your kind words and are thrilled to hear about your positive experience.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,873 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.