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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Mary S.'s profile image
Mary S. 
on Birdeye

12 years ago

They are always helpful and alert you of issues you may have in the future that you and they will keep a close watch on. No hard selling which is nice for a change. 

Business response:

We are glad to have you as a customer! 

Constance S.'s profile image
Constance S. 
on Birdeye

12 years ago

Excellent customer service. I am comfortable knowing my car is in very competent hands. 

Business response:

We hope that you continue to be happy with our service and also continue to bring your vehicle to us! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

Great shop to deal with, did an excellent job. 

Business response:

We are happy you are pleased! 

Curt L.'s profile image
Curt L. 
on Birdeye

12 years ago

Needed a new part for exhaust to pass state inspection. All taken care of in good time at a fair price. Dealer had other work that these guys said was not needed. I trust Japanese AutomastersM 

Business response:

Glad we were able to assist you and you were happy with your service! 

Jolie M.'s profile image
Jolie M. 
on Birdeye

12 years ago

Great job, as usual. Brett was courteous, professional, and helpful. 

Business response:

Thanks again for your business! 

Susan S.'s profile image
Susan S. 
on Birdeye

12 years ago

It is ALWAYS a pleasure doing business with Japanese Auto Masters. They continually look out for the best interest of me and my vehicle. The mechanics are top notch and the support staff are Always pleasant and helpful. 

Business response:

Likewise, we also enjoy doing business with you! 

Dave M.'s profile image
Dave M. 
on Birdeye

12 years ago

I have taken all four of my cars there for over 4 years now and have never had anything but fantastic service. 

Business response:

Thank you for the kind words and we are glad you have always been pleased with your service! 

Courtney Z.'s profile image
Courtney Z. 
on Birdeye

12 years ago

Brett is cool as hell! He told me 127.00 for my inspection but then it was only 91.00!! He helped me determine that I should buy the Lexus in question....he held me and my girlfriends purses while we went for a walk! He is awesome and I am glad to join the JAM's family! 

Business response:

We are glad you chose us to assist in making a purchase decision and that you had a great experience! 

Les S.'s profile image
Les S. 
on Birdeye

13 years ago

This place is the best repair shop in the area!!!  Honest and reliable sum up the experience!!! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.