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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
oiled my broken (with a replacement that didn't allow the window to go up and down...now the window works againInspection stickers...we all need themFixing my rear brakes...my husband thanks you for taking care or me...and my car
Courtesy & CompetencyGenuine care and concernfor solving your problem.
Business response:
Thank you for the nice review!
Excellent! Timely, professional, great suggestions!Jim Terracino
You are getting so popular because of your integrity, team work, honesty and friendliness that there is standing room only in your waiting room, I am happy for you but nervous that you won't be able to keep up as more and more people find out about you. Love you all. Walt and Aurie Baldwin.
Business response:
We are working on a new location with better customer amenities. We hope that will resolve the overcrowding and provide even better customer service in the not-to-distant future. Thanks for your comments; we greatly appreciate them.
I am so glad to have a reliable and honest repair shop that specialized in Japanese cars. As a single woman, this is definitely rare. On more than one occassion, the dealer wanted $400+ for regular service (example: 80,000 miles) but JAM only charged $75 - no charges for all of the visual inspection work. They also turned down the opportunity to sell me almost $100 in front end alignment service - again they checked and said it was unnecessary. I can't say enough good things about Japanese Auto Masters!
Business response:
So glad that you chose us and that we were able to make you so happy and confident with your service!
Excellent as always, thanks again!Rob
Business response:
We appreciate you taking the time to leave positive feedback. Thanks again for your business!
Great customer service! I have recommended it to several of my friends already.
Dennis and the gang there take great care of our cars and their prices are very reasonable. Its nice to have a garage you can trust for both maintenance and repair of your cars, and these guys are it!
as always great service from start to finish.Pete.
Business response:
We are glad to have your repeat business!
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.