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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Mitch R.'s profile image
Mitch R. 
on Birdeye

12 years ago

kind honest team . you have confidence that fair pricing and dependable service is enjoyed 

Business response:

Thank you for your kind words. It means so much to all of us here at Japanese Auto Masters to hear such nice praise from happy customers! 

Pete L.'s profile image
Pete L. 
on Birdeye

12 years ago

excellent service as always thank you 

Business response:

You are a valued customer and thank you for your business. 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

I appreciated the follow up and honest assessment. Some of the services I asked them to perform on my car were not required -- my plugs were good and did not require changing. The number one thing I value with all services in INTEGRITY. Thanks Dennis! 

Business response:

It is always wonderful to hear great praise from our customers, Thank you so much! 

Scott G.'s profile image
Scott G. 
on Birdeye

12 years ago

A friend referred me to Japanese Auto Masters. I was tired of paying premium prices at the dealership for the same amount of work. Thank you for the excellent work and professionalism Japanese Auto Masters. 

Business response:

We pride ourselves on being a premier independent full service repair facility AND an alternative to high price dealerships. Your kind words are greatly appreciated! 

Julie B.'s profile image
Julie B. 
on Birdeye

12 years ago

Good Service. Friendly people. They get the job done right and quickly. 

Business response:

It's nice to be recognized, thanks for the response. It means a lot form coming from our customers. 

Gwendolyn J.'s profile image
Gwendolyn J. 
on Birdeye

12 years ago

I was in and out within 45 minutes for an oil change. Also, I was given an overall review of what repairs need to be taken care of within the next few months with an est cost. The staff are always friendly with great customer service. 

Business response:

We are pleased that you are happy with the service provided! 

Melton B.'s profile image
Melton B. 
on Birdeye

12 years ago

I have been a customer for over fifteen years and have always been pleased with the service given. The last repair was no exception. 

Business response:

We are glad to have you as a customer! 

Marty B.'s profile image
Marty B. 
on Birdeye

12 years ago

Straight shooters. Fair prices. Highest quality maintenance and repair.Total satisfaction with service over the three years I've been a customer. 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

We get wonderful friendly service every time we take one of our vehicles to Japanese Auto Masters. They have never said no to any of our requests and have done a perfect job every time! 

Business response:

Thank you for the positive feedback!!! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.