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Japanese Auto Masters

4.9

About this business

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,228 reviews
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Daniel W.'s profile image
Daniel W. 
13 years ago

Compressor changed for the price of estimate, which matched the quote by chain stores with less reliability. 

Business response:

It's always a pleasure and we would like to thank you for allowing us to service all of your vehicles! 

Scott C.'s profile image
Scott C. 
13 years ago

Will be back. Thanks for the great service. 

Business response:

We look forward to your future business! 

Robert T.'s profile image
Robert T. 
13 years ago

Excellent and honest service. Beats the dealership hands down. 

Business response:

Thank you for the nice compliment! We strive to be honest and provide the best service available! 

Charles B.'s profile image
Charles B. 
13 years ago

These people are great. I don't know cars nd don't need to. Hey do. They also have customer service down to a science! 

James T.'s profile image
James T. 
13 years ago

Getting your car done is a necessary evil. We know it is done right when we find out that it in fact works on the road not before. JAM has consistently done it the right way for the last 7 years I've been with them. Half the fun is waiting for the car and kibitzing with Tom and Dennis. 

Business response:

Thank you for the nice compliment! 

Daniel S.'s profile image
Daniel S. 
13 years ago

Another shop told me I needed extensive work on my vehicle. Having some doubt, I returned to Japanese Auto for the work to be done. Prior experience here has always been positive. Turns out that the work recommended elsewhere was not confirmed on review by the crew here, saving me hundreds of dollars of unnecessary work.Honesty, integrity, superior service! 

Business response:

Thank you for taking the time to leave a positive review, once again, we are glad we were able to help! 

Anne L.'s profile image
Anne L. 
13 years ago

I have been bringing my car here for years and it has always been a great experience. Very good service. Reasonable and fair prices. Work is always on time and the estimates are accurate. Highly recommend Japanese Auto Masters to everyone. 

Business response:

Thanks again for the nice compliment. We look forward to continue serving ALL of your future auto needs! 

Pat C.'s profile image
Pat C. 
13 years ago

As always, the repairs and maintenance was done on time and correctly. Dealing with Tom, Dennis, and the rest of the professional staff at JAM is like visiting old friends. They add the personal touch that is rare these days. 

Business response:

We greatly appreciate you as a customer and the kind words! 

Walt E.'s profile image
Walt E. 
13 years ago

Always a pleasure working with Dennis.See you soon. Thanks again Walt 

Business response:

It is ALWAYS a pleasure to do business with you also! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,228 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.