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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Compressor changed for the price of estimate, which matched the quote by chain stores with less reliability.
Business response:
It's always a pleasure and we would like to thank you for allowing us to service all of your vehicles!
Will be back. Thanks for the great service.
Business response:
We look forward to your future business!
Excellent and honest service. Beats the dealership hands down.
Business response:
Thank you for the nice compliment! We strive to be honest and provide the best service available!
These people are great. I don't know cars nd don't need to. Hey do. They also have customer service down to a science!
Getting your car done is a necessary evil. We know it is done right when we find out that it in fact works on the road not before. JAM has consistently done it the right way for the last 7 years I've been with them. Half the fun is waiting for the car and kibitzing with Tom and Dennis.
Business response:
Thank you for the nice compliment!
Another shop told me I needed extensive work on my vehicle. Having some doubt, I returned to Japanese Auto for the work to be done. Prior experience here has always been positive. Turns out that the work recommended elsewhere was not confirmed on review by the crew here, saving me hundreds of dollars of unnecessary work.Honesty, integrity, superior service!
Business response:
Thank you for taking the time to leave a positive review, once again, we are glad we were able to help!
I have been bringing my car here for years and it has always been a great experience. Very good service. Reasonable and fair prices. Work is always on time and the estimates are accurate. Highly recommend Japanese Auto Masters to everyone.
Business response:
Thanks again for the nice compliment. We look forward to continue serving ALL of your future auto needs!
As always, the repairs and maintenance was done on time and correctly. Dealing with Tom, Dennis, and the rest of the professional staff at JAM is like visiting old friends. They add the personal touch that is rare these days.
Business response:
We greatly appreciate you as a customer and the kind words!
Always a pleasure working with Dennis.See you soon. Thanks again Walt
Business response:
It is ALWAYS a pleasure to do business with you also!
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.