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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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James H.'s profile image
James H. 
on Birdeye

11 years ago

they were very friendly, informative, and did a very good job with my car. I would recommend them to my friends and continue to do business with Japanese auto masters. they are very professional. 

Business response:

Thank you for the positive feedback. 

Dan G.'s profile image
Dan G. 
on Birdeye

11 years ago

Excellent service and customer services 

Business response:

Thanks for the kind words! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

Great service @ a good price. 

Business response:

Thank you for your business! 

Charleen V.'s profile image
Charleen V. 
on Birdeye

11 years ago

Thanks, guys for your patience with a nervous customer and your persistence with finding and treating a stubborn problem with my Altima. You're the best! 

Business response:

We are glad we were able to comfort you in determining the problem and doing the repair. 

Brian F.'s profile image
Brian F. 
on Birdeye

11 years ago

I have found the service at Japanese Auto Masters to be fair and fast. They take the time to explain the problem in quick simple terms. 

Business response:

We appreciate your business! 

Michelle T.'s profile image
Michelle T. 
on Birdeye

11 years ago

Very helpful, honest, and all around great guys! 

Business response:

THANKS! 

Cynthia S.'s profile image
Cynthia S. 
on Birdeye

11 years ago

Like always, I was treated with the utmost respect and consideration.As a woman it can be difficult to find "car help" without fear of being taken advantage of....but with JAM that is never a concern..... 

Business response:

We greatly appreciate such positive feedback. Thanks again for your business! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

Great workmanship and professional as always.... 

Business response:

This is always nice to hear! 

Raymond L.'s profile image
Raymond L. 
on Birdeye

11 years ago

I trust them with my 23 year old LS400 and they HAVE earned that trust. 

Business response:

Great to hear. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.