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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Marie S.'s profile image
Marie S. 
on Birdeye

11 years ago

Friendly and professional staff. Will definitely bring my vehicle back. 

Business response:

Thanks for the feedback. 

Doris P.'s profile image
Doris P. 
on Birdeye

11 years ago

My first visit to your shop. I was referred by one of your customers. Was pleased with the friendly service. I was in & out quickly, with only the services I asked for & any other issues that my vehicle needs were addressed and cost were explained. If the great service continues with my next appt I will definitely pass the word about Japanese Auto Masters! 

Business response:

We are happy that you came in as a new customer and we look forward to providing all of your future auto needs. 

Kevin S.'s profile image
Kevin S. 
on Birdeye

11 years ago

Very good communication. Took the time to explain options. 

Business response:

We are glad you were pleased with the level of communication that we provided. 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

Knowledgeable, honest, friendly auto shop 

Valerie D.'s profile image
Valerie D. 
on Birdeye

11 years ago

great and friendly service!! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

Great customer service!! 

Business response:

Thanks for the feedback. 

Joann P.'s profile image
Joann P. 
on Birdeye

11 years ago

As always, great service & update on what's needed. 

Business response:

Thanks again for your business! 

Canary U.'s profile image
Canary U. 
on Birdeye

11 years ago

They run a tight shop. I'm not a regular (I live out of state) but the one time I needed them they came through. 

Fred P.'s profile image
Fred P. 
on Birdeye

11 years ago

We have been having our cars maintained and repaired by Japanese Auto Masters for about three years now. In my 54 years of owning many various automobiles I have never experienced such competent, pleasant, friendly, honest, and completely reliable service as they always provide. They go way beyond any other independent or dealer I have previously used. As a 70 retired mechanical engineer, I cannot recommend them highly enough. I am often consulted on repair shops and always send them to Japanese Auto Masters! 

Business response:

We appreciate the positive feedback and any referrals you send our way. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.