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Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Friendly and professional staff. Will definitely bring my vehicle back.
Business response:
Thanks for the feedback.
My first visit to your shop. I was referred by one of your customers. Was pleased with the friendly service. I was in & out quickly, with only the services I asked for & any other issues that my vehicle needs were addressed and cost were explained. If the great service continues with my next appt I will definitely pass the word about Japanese Auto Masters!
Business response:
We are happy that you came in as a new customer and we look forward to providing all of your future auto needs.
Very good communication. Took the time to explain options.
Business response:
We are glad you were pleased with the level of communication that we provided.
Knowledgeable, honest, friendly auto shop
great and friendly service!!
Great customer service!!
Business response:
Thanks for the feedback.
As always, great service & update on what's needed.
Business response:
Thanks again for your business!
They run a tight shop. I'm not a regular (I live out of state) but the one time I needed them they came through.
We have been having our cars maintained and repaired by Japanese Auto Masters for about three years now. In my 54 years of owning many various automobiles I have never experienced such competent, pleasant, friendly, honest, and completely reliable service as they always provide. They go way beyond any other independent or dealer I have previously used. As a 70 retired mechanical engineer, I cannot recommend them highly enough. I am often consulted on repair shops and always send them to Japanese Auto Masters!
Business response:
We appreciate the positive feedback and any referrals you send our way.
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.