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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your service is always "tops". Friendly amd knowledgeable people. We have been going to Japanese Auto Masters for 30+ years - wouldn't go anywhere else. Also, Tommy put out a coffee maker for his customers!!!
Business response:
Thank you for your continued years of being a dedicated customer!
Great people, great service. Always top notch!
Business response:
Thank you for the positive feedback.
As usual, the fantastic people at JAM rescued me from a problem where, no matter what I tried, I couldn't fix on my own. As an automotive student, I know how important it is to be professional, courteous, and get the job done correctly the first time. I have never received anything less during all of the years I have been taking my vehicles to JAM. I especially appreciate not being treated like "just a girl" - a problem I have at most automotive repair centers. Going to JAM is like visiting a bunch of friends that you can tr... read more
Business response:
Thank you for taking the time to leave such fantastic feedback!
Always a pleasure to come by.
Business response:
It is our pleasure to have you as a customer!
Great job
Business response:
Thanks!
Work started at appointed time. Workmanship tops. No problems.
Always professional, knowledgeable, and responsive
Business response:
We appreciate your business!
Consistently outstading service over many visits. Recently dropped my 10 year-old Honda off on a Monday without an appointment when the check-engine light came on. I expected them to diagnose the problem and let me bring the car back later in the week. Not only did they diagnose the problem but they repaired it and the cost came in under what I was expecting.Fast, fair and friendly.
Business response:
We are glad that you were satisfied with the level, speed and cost of the repairs!
Always a great experience.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.