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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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John O.'s profile image
John O. 
on Birdeye

11 years ago

Great customer service - did everything we asked & received the car back in a timely manner. 

Business response:

We appreciate you taking the time to leave the positive feedback. 

Cathy Y.'s profile image
Cathy Y. 
on Birdeye

11 years ago

Always pleased with Japanese Auto Masters ... 

Business response:

Thank you! 

James S.'s profile image
James S. 
on Birdeye

11 years ago

Brought my car in to have fluids changed, oil, trans, and coolant. Received a call and was told that only the oil needed to be changed and that all the other fluids looked good.I have always appreciated Japanese Auto Masters honesty and good work. 

Business response:

We greatly appreciate your business! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

great work, could improve communication 

Frank E.'s profile image
Frank E. 
on Birdeye

11 years ago

Great service!! 

Business response:

Thank you 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

Good peoplegood serviceConvenient 

Business response:

Thanks for the feedback 

Anne L.'s profile image
Anne L. 
on Birdeye

11 years ago

Great as always 

Business response:

Thanks! 

Walt B.'s profile image
Walt B. 
on Birdeye

11 years ago

You take care of both of our Toyotas, exclusively! We love you. You do only what is necessary to keep our aging vehicles in perfect running order. and do not try to talk us into unnessary work or parts which our previos company did. You are like a family and all of you work together for our benefit. You are a rare business in todays world. We have never had one problem with you! Thank you! 

Business response:

Thank you for the kind feedback, we are happy you are pleased with our business. 

Felicia C.'s profile image
Felicia C. 
on Birdeye

11 years ago

Always excellent service...!!! Highly recommended ...!!!!! 

Business response:

We appreciate the recommendations! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.