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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Joerg S.'s profile image
Joerg S. 
on Birdeye

11 years ago

Fast, professional, fair pricing, communication excellent, and very knowledgable. I would recommend them anytime. 

Business response:

Great feedback, thanks! 

Tom D.'s profile image
Tom D. 
on Birdeye

11 years ago

Top notch, as usual. 

Business response:

Thanks for the comment 

Edrie P.'s profile image
Edrie P. 
on Birdeye

12 years ago

As always, they were ready for me when I dropped the car off in the morning. They called during the day to let us know the status and the car was ready when we went to pick it up. 

Karyl L.'s profile image
Karyl L. 
on Birdeye

12 years ago

Just needed a battery replacement and they were prompt and accommodating. The only thing they missed is that they didn't test my charging system. Here is hoping it is all okay. 

Paul B.'s profile image
Paul B. 
on Birdeye

12 years ago

You need to add another staqr for Japanese Auto Masters.... 

Business response:

Thank you! 

Frank E.'s profile image
Frank E. 
on Birdeye

12 years ago

Great service and information about condition of my car. 

Business response:

Great to hear! 

Richard S.'s profile image
Richard S. 
on Birdeye

12 years ago

Convenient. Each time we bring one of our vehicles to you we can count on the repair being made expeditiously and substantially below dealer prices. Your staff takes the time to explain what they are doing and any additional recommendations you may have. This is the only place I will take my Toyota or my daughter's Mazda for repairs. 

Business response:

Thank you for the detailed feedback! 

Bob B.'s profile image
Bob B. 
on Birdeye

12 years ago

Great service. I appreciate the cleanliness and courtesy! 

Business response:

Nice to hear. 

Mike B.'s profile image
Mike B. 
on Birdeye

12 years ago

Fast and friendly service. Scheduled an oil change and waited for car. 20 minutes and I was out the door. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.