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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Easy drop off and great communication. Tech forgot to return wheel lock. I called Christian and he took care of it
Business response:
We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that our drop-off process was convenient for you and that our communication met your expectations throughout your visit. We truly appreciate you bringing the wheel lock situation to our attention, and we're glad that Christian was able to resolve this matter promptly for you. Your feedback helps us continue to provide the excellent service that our customers deserve, and we're grateful for your understanding when the... read more
My experience was great with this service request. My service rep was wonderful. Good experience
Business response:
Thank you for sharing your positive feedback about your recent service experience. We're delighted to hear that your service representative provided you with wonderful care and that your overall experience was great. Your kind words truly mean a lot to our team, and we appreciate you taking the time to share your experience. We look forward to continuing to provide you with excellent service in the future.
Perfect Professional Personal My car buying experience was absolutely perfect. Everyone that I dealt with was professional and made this a personal event.
Business response:
We are grateful for you taking the time to share your wonderful experience with us. It's truly heartwarming to hear that your car buying journey was perfect and that our team made it feel like a personal event just for you. Your feedback about our professional approach means everything to us at Joe Myers Ford. We strive to create meaningful connections with every customer who walks through our doors, and knowing that we succeeded in making your experience both professional and personal validates our commitment to authentic, ... read more
Love this dealership and the service we have always received from the employees. They're great!
Business response:
We are thrilled to hear about your wonderful experience with our team! Your kind words about our employees and the service you've consistently received mean the world to us. We take great pride in building lasting relationships with our customers, and it's clear that our team has made a positive impact on your automotive journey. Thank you for taking the time to share your feedback and for choosing us for your automotive needs. We genuinely appreciate your loyalty and trust, and we look forward to continuing to provide you w... read more
Very easy vehicle drop off and check in process Vehicle time of completion was appropriate. Updates and additional needed maintenance was handled professionally.
Business response:
We greatly appreciate your positive feedback about your recent service experience with us. It's wonderful to hear that our drop-off and check-in process was easy for you, and that we completed your vehicle service within an appropriate timeframe. We're especially pleased that our team handled the updates and additional maintenance recommendations in a professional manner. Your feedback reinforces our commitment to providing transparent, reliable service while maintaining the high standards our customers deserve. Thank you fo... read more
Easy check in and check out. Detailed info along the way. Good repair work done.
Business response:
We are elated to hear about your positive experience with our service process. It's wonderful to know that our check-in and check-out procedures were smooth and that you appreciated receiving detailed information throughout your visit. Thank you for recognizing the quality of our repair work. Your feedback reinforces our commitment to providing excellent service and keeping our customers informed every step of the way. We truly value customers like you who take the time to share their experiences.
Meet me at the truck discuss what we was going to have done to the truck. He came over halfway through saying they're finished work items then he came back over and said everything was completed and gave me a full detail of checking the tires Threads everything about it great communication.
Business response:
We are excited to hear about your positive experience with our service team. It's wonderful to know that our staff took the time to meet with you, discuss the work needed on your truck, and keep you informed throughout the entire process. Your feedback about the thorough inspection, including the detailed tire and thread check, along with the great communication you received, means a lot to us at Joe Myers Ford. We're committed to providing transparent and comprehensive service, and it's gratifying to know we met your expect... read more
Came in for standard oil change and paint protection. Seems like services were done well. Marcos is excellent!!! I am missing a few personal belongings tho which was surprising. Nothing overly expensive at all, but still...
Business response:
We genuinely appreciate your feedback and are pleased to hear that your oil change and paint protection services met your expectations. It's wonderful to know that Marcos provided you with excellent service during your visit. We understand your concern regarding your personal belongings, and we take this matter seriously. To discuss this further, please reach out to us directly. We look forward to hearing from you.
Great experience from contact to driving away with my third new vehicle from Joe Myers Ford
Business response:
Thank you for your review and for being such a loyal customer! We are truly honored that you chose Joe Myers Ford for your third vehicle purchase, and we're delighted to hear about your consistently great experiences with us. Your continued trust means everything to us, and we're thrilled that we could make the entire process smooth from your initial contact through to driving away in your new vehicle. We look forward to serving you again in the future and appreciate you taking the time to share your positive experience.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 18,856 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.