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16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I give thanks to Alexander Reyes for the services he gave us in the purchase of my new Vehicle
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Alexander provided you with excellent service during your vehicle purchase. Your satisfaction is our top priority, and we appreciate your trust in us. Enjoy your new vehicle!
Great experience, Joe Courtney in the service department is excellent. He always keeps in great contact regarding my vehicle, and makes sure that I am satisfied with the work done. 10 out of 10 highly recommend!
Business response:
Thank you, Teresa, for your wonderful feedback! We are thrilled to hear about your positive experience with Joe Courtney. It's fantastic to know that his communication and dedication to customer satisfaction have made a lasting impression. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future.
Great sales and finance experience. Both people were great and their job, down to earth and excellent people.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our sales and finance teams. It's our goal to provide excellent service, and we're glad that our team's efforts resonated with you. We appreciate your support!
Fast, friendly and understanding. The vehicle I wanted at the price I could afford. Finance was better than I’ve ever experienced
Business response:
Thank you, Daniel, for your kind words! We are thrilled to hear that you had a fast and friendly experience with us. It's our goal to provide vehicles that meet our customers' needs while ensuring a smooth financing process. Enjoy your new vehicle!
They worked to address a reoccurring issue that was under warranty. They gave me a loaner, which was very helpful.
Business response:
Thank you, Mike, for your positive feedback. We are pleased to hear that we were able to assist you with your warranty issue and provide you with a loaner vehicle. Our goal is to ensure that our customers have a smooth and satisfactory experience, and it’s great to know that we met your needs. We appreciate your support!
Everyone was very professional and ready to help. Luis was a great service writer and always there for us. Thanks!
Business response:
Thank you for your feedback. We truly appreciate your kind words and are delighted to hear that you had such a positive experience. Our team, especially Luis, is dedicated to providing exceptional service, and it’s great to know that their efforts made a difference for you. Thank you for choosing us!
Gregg never fails to get me in and out of the dealership in perfect time!
Business response:
Thank you for your wonderful review! We're thrilled to hear that Gregg consistently provides you with efficient service. Our team strives to ensure that your experience is seamless, and it's rewarding to know that we are meeting your expectations. We look forward to seeing you again!
Our Service man Rick was very helpful and made the experience good for us. Got our SUV back within 2 hours
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Rick provided you with helpful service and that your SUV was ready in such a timely manner. Our team strives to ensure a positive experience for all our customers, and it's great to see that reflected in your visit. We look forward to serving you again!
When I arrived, they were very polite and helpful through the whole process. They kept me informed through the whole process overall great experience. .
Business response:
Thank you, Seth. We appreciate your positive feedback and are thrilled to hear that you had a great experience with our team. Providing polite and helpful service is a priority for us, and we’re glad that we could keep you informed throughout the process. We look forward to serving you again!
Joe Myers Ford has a 4.6 star rating with 14,058 reviews.
Joe Myers Ford is open now. It will close at 9:00 p.m.