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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great experience from multiple test drives on Saturday , till closing the deal on Tuesday . Calvin Was excellent in addressing what we we looking for in a SUV, and Reece expedited the financing process and got us out the door quickly.
Business response:
Thank you for sharing such a positive experience with us! It is great to hear that the process felt smooth from your first test drive all the way through to closing the deal. Calvin and Reece will be happy to know their efforts made such a strong impression, and we are proud to have a team that listens to what customers are looking for and works to make the process as efficient as possible. We hope you are enjoying your new SUV and look forward to seeing you again!
Easy to work with. Honest and trustworthy. Sales department is great! Christian gis great, goes above is beond.
Business response:
We are overjoyed to hear about your experience with our sales team! It means a lot to know that you found the process easy and felt you were working with people you could trust. Christian will be happy to hear your kind words, and we are proud to have team members who go the extra mile for our customers. We hope to see you again in the future!
Tanikqua Guy was very helpful with my recall on my F-150 truck. Service Dept. Was well maintained and clean.
Business response:
We are glad to hear about your recent visit to Joe Myers Ford! Tanikqua truly exemplifies the level of care and attentiveness we strive to provide every customer, and it is wonderful to know she made your recall service a smooth and positive experience. We also take great pride in maintaining a clean and welcoming service environment, so your kind words about our facility mean a great deal to us. We look forward to being here for you and your F-150 whenever you need us again.
The overall service was good. The free ride home after drop the car makes it nice and easy to drop your car. It was frustrating when the part did not arrive on time to do the work.
Business response:
Thanks for taking the time to share your experience with us. We are glad to hear that the complimentary ride home made your visit more convenient and that the overall service met your expectations. We understand how frustrating it can be when parts do not arrive on schedule, and we appreciate your patience. Your feedback is genuinely valued, and it helps us continue working toward a consistently smooth experience for every customer.
The best experience ever! From Dan Howard to Johnny in finance, and Don Stewart in the Service Dept, everyone was knowledgeable and very pleasant to talk with, rhank you!
Business response:
We are honored to hear about your wonderful experience with our team! It means a great deal to know that Dan, Johnny, and Don each made such a positive impression on you. We will be sure to pass along your kind words to all three of them. Thank you for taking the time to share your feedback, and we look forward to welcoming you back whenever you need us!
great service fast and always on time friendly service great coffee bar ..easy access from almost anywhere
Business response:
Thank you for your wonderful feedback! It is genuinely great to hear that our team delivered fast, friendly, and punctual service during your visit. We take pride in making every experience as smooth and welcoming as possible, and knowing that even the little touches like the coffee bar made a difference means a lot to us. We look forward to seeing you again!
I have been buying vehicles for 25 years and this was by far the best service I have ever had. PJ was my salesman and couldn't have asked for better customer service. Reece in finance was awesome and then to top it off Demi who is what I would call a "Ford guru" spent 45mins with me ensuring I understand how to use all the features of the f-150 I bought. This team was invaluable to me and I hope Joe Meyers Ford continues to have people like this managing this store
Business response:
Thank you for sharing such a wonderful reflection on your experience with us. Twenty-five years of buying vehicles is a lot of perspective to draw from, and knowing this visit stood out as the best you have ever had means a great deal to our entire team. PJ, Reece, and Demi each bring something genuinely special to the table, and it is rewarding to hear how their individual efforts came together to make your purchase feel seamless and supported. Demi taking that time to walk you through every feature is exactly the kind of c... read more
When an inconvenience occurred, dealership did everything right to take care of my family and I.
Business response:
Thank you immensely for taking the time to share your experience, Mo. We understand that unexpected situations can be stressful, and we are truly glad our team was able to step up and make things right for you and your family. Knowing that we could turn a difficult moment into a positive one means a great deal to us. We look forward to continuing to serve you and your family in the future.
I was able to prevent unnecessary changes such as peeling off the Llumar tint to replace it, respray the bedliner (which was fine), but they never gave me the second key promised.
Business response:
Your thoughts are important to us, and we appreciate you taking the time to share your experience. We understand your frustration, and we regret that your expectations were not fulfilled. We would welcome the opportunity to learn more about your experience and work toward a resolution. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com so we can discuss this further.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.5 star rating with 19,535 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.