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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The service department is great. Extremely fast and answer any questions you may have. The service director really takes the time to listen to your concerns and address anything that you want.
Business response:
Thank you for your wonderful feedback about our service department. We're thrilled to hear that you found our team to be efficient and responsive to all your questions. It's wonderful to know that our service director took the time to truly listen to your concerns and made sure to address everything you wanted discussed. Your positive experience means so much to us at Joe Myers Ford, and we appreciate you taking the time to share your thoughts. We look forward to continuing to provide you with the same level of excellent ser... read more
My sales rep Jordan was great. Highly recommend. My purchase was online and via the phone and I am 100 percent satisfied
Business response:
We are absolutely thrilled to hear about your positive experience with your purchase! It sounds like your online and phone-based buying process went smoothly, and we're pleased that you found our sales team to be so helpful throughout your transaction. Your complete satisfaction with the entire process means everything to us. Thank you for taking the time to share your experience and for your recommendation - it truly makes a difference for our team.
They matched another Ford Dealership for my oil change. I got my service done without having to drive 20 min. They completed the service, fast friendly and even washed my car!
Business response:
We are absolutely thrilled to hear about your positive experience with our price matching service and oil change. It's wonderful that we could provide you with convenient service close to home while still offering competitive pricing. We're delighted that our team delivered fast and friendly service, and we're especially pleased that you appreciated the complimentary car wash. Your satisfaction with the complete service experience means everything to us at Joe Myers Ford, and we look forward to serving you again in the futur... read more
Good job. Service advisor very courteous, kept us to dated on the service of our car.
Business response:
We are privileged to hear about your positive experience with us. It's wonderful to know that you felt our service advisor was courteous and kept you well-informed throughout your car's service. We understand how important clear communication is during vehicle maintenance, and we're pleased that our team met your expectations. Your feedback about staying updated on the service progress really means a lot to us. Thank you for taking the time to share your experience.
Louis Acosta took good care of my needs! Mr Acosta very knowledgeable and very friendly!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! It sounds like you received exactly the kind of knowledgeable and friendly service we strive to provide every customer. Your feedback about the exceptional care you received and the expertise demonstrated means so much to us. We truly appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.
Aubrey went out of his way to help me with my vehicle and Brandon my check in guy, treated me with up most respect!! Great Guys! I’ll be purchasing my next vehicle with y’all in the future!!
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that Aubrey provided exceptional assistance with your vehicle needs and that Brandon made you feel valued during your check-in process. Your recognition of their dedication and respectful service means the world to our team at Joe Myers Ford. We truly appreciate customers like you who take the time to acknowledge outstanding service, and we look forward to earning your trust again when you are ready for your next vehicle purchase.
BJ V. In the service department is the best. He is great at communicating and even helped me move my car seats over into my rental. He is super helpful and explains all the things.
Business response:
We are grateful for your wonderful feedback about your service experience with us. It's heartwarming to hear that our team member provided such excellent communication and went above and beyond by helping you transfer your car seats to your rental vehicle. We truly appreciate you highlighting how he took the time to explain everything clearly and was so helpful throughout your visit. Your positive experience means everything to us at Joe Myers Ford, and we're thrilled that you received the outstanding service you deserve.
BJ Villarreal was an amazing service rep and beyond supportive and helpful, while dealing with a terrible experience with the Ford Warranty department.
Business response:
We are utterly delighted to hear about your positive experience with our service team. It sounds like you received exceptional support during what was clearly a challenging situation with warranty matters. We truly value team members who go above and beyond to help our customers navigate difficult circumstances. Your recognition of outstanding service means so much to us and reinforces our commitment to providing helpful and supportive assistance to every customer who walks through our doors. Thank you for taking the time to... read more
Mr. Mark Schick was very professional and helpful with answering my questions. I am very pleased with the service.
Business response:
We are happy to hear about your positive experience with our team. We truly value customers who take the time to share their satisfaction with the assistance they received. Your feedback about the quality of service means a great deal to us at Joe Myers Ford. We appreciate you choosing us and look forward to continuing to provide you with excellent service in the future.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 14,057 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.