This profile has been claimed by the business owner or representative.
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They were able to help with my issue with my 4x4 knob falling off. Ordered product
Business response:
We sincerely value your feedback and are glad to hear that we were able to assist you with your issue. Getting the right part ordered and addressing your concern is exactly what we strive to do for every customer who comes to us. Thank you for taking the time to share your experience — it means a great deal to us, and we look forward to serving you again in the future!
It is a Clean facilty, with friendly and helpful service advisers who seem to know vehicles
Business response:
We sincerely value you taking the time to share your experience with us! It is wonderful to hear that you found our facility clean and our service advisers both friendly and knowledgeable. We take great pride in maintaining a welcoming environment and ensuring our team is equipped to provide helpful, informed guidance to every customer who walks through our doors. We look forward to serving you again!
This was the fastest I have ever had service on a vehicle and was in and out under 2 hours. Waiting are was nice and comfortable .
Business response:
We greatly appreciate your wonderful feedback about your recent service experience with us. It's fantastic to hear that we were able to provide you with the fastest service you've ever experienced and get you back on the road in under two hours.
Easy to get an appointment. Car was ready as promised. They had a driver pick me up from my house and take me to the dealership.
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that scheduling your appointment was a smooth process, that your vehicle was ready when expected, and that our transportation service made getting to the dealership convenient for you. We truly appreciate customers like you who take a moment to let us know when things go well. We look forward to serving you again in the future and hope to continue delivering the same level of reliable, hassle-free service you experienced this visit!
Great and quick service. Great communication between the dealer and the client. Punctual with the time they had originally given. Good people to work with.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you experienced great and quick service during your visit. Your recognition of our team's communication and punctuality means so much to us.
Greeted at the door with a friendly smile I arrived at 9:00 am. Luis remembered me from the previous times at the dealership. He promptly got my paperwork started. I waited for my car to be service. I was directed to the waiting room. Service was completed with 2 hrs
Business response:
We are grateful for you taking the time to share your positive experience with us, Tony. It's wonderful to hear that you were greeted with a friendly smile and that Luis provided such personalized service by remembering you from previous visits. We're pleased that your service was completed efficiently within two hours and that you felt comfortable in our waiting area. Your feedback reinforces our commitment to providing exceptional customer service and building lasting relationships with every person who walks through our d... read more
Don was very helpful. He explained the extended warranty to me, professional and would recommend.
Business response:
We greatly appreciate your positive feedback about your experience. It's wonderful to hear that he took the time to thoroughly explain the extended warranty options and provided you with professional service throughout the process. Your recommendation means a great deal to us at Joe Myers Ford. We're proud to have team members like Don who demonstrate expertise and genuine care for our customers' needs. Thank you for choosing us and for sharing your experience.
They did the work there was an issue. They stood behind their work. They gave me a free rental truck and they didn't charge me for any additional work so I think the dealership did a great job.
Business response:
Thank you for taking the time to share your experience with us. We deeply appreciate your recognition of our commitment to standing behind our work and making things right for our customers. We're delighted to hear that we could resolve the issue promptly and provide you with a complimentary rental truck during the process. Your feedback reinforces our dedication to delivering quality service and ensuring every customer leaves satisfied. We truly value customers like you who understand that our commitment extends beyond the ... read more
Fastest and easiest vehicle if ever purchased. My next ford will be from the same team. Thank you.
Business response:
We are glad to hear that your vehicle purchase experience was both fast and easy. Your feedback is incredibly valuable to us, and it means so much to know that our team made the process smooth and efficient for you. We truly appreciate your trust in choosing us for your Ford purchase and look forward to serving you again when you're ready for your next vehicle. Thank you for taking the time to share your positive experience with us.
Joe Myers Ford has a 4.6 star rating with 18,856 reviews.
Joe Myers Ford is open now. It will close at 9:00 p.m.