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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
It's always been great. However, what I don't like is that you come in, tell them who you are and what you're here for. Then they tell you oh you need to see this person. It would be great to have a name on the appointment reminder.
Business response:
We are delighted to hear that your experience has consistently been great! Your loyalty and positive feedback truly mean a lot to us. We appreciate your constructive suggestion about including the specific team member's name on appointment reminders. Your input helps us identify ways to streamline the check-in process and make your visits even more efficient. We value feedback like yours as it helps us continue improving our customer experience.
Service was excellent. Luis Acosta was knowledgeable, friendly and extremely courteous. Joe Myers is fortunate to have such a dedicated employee.
Business response:
We are utterly delighted to hear about your excellent service experience. It's wonderful to know that Luis provided you with knowledgeable, friendly, and courteous service that exceeded your expectations. Your kind words about our team member mean the world to us, and we truly appreciate you taking the time to share this positive feedback. We're proud to have dedicated professionals who consistently deliver outstanding customer experiences, and your review reinforces our commitment to maintaining these high standards.
Efficient, friendly Matt was friendly. He got done what I needed and didn't push anything extra. The work was completed in a timely manner.
Business response:
Thank you for your review and for taking the time to share your positive experience with us. We're delighted to hear that you found our service efficient and that Matt provided you with friendly, professional assistance throughout your visit. It's wonderful to know that we completed your needed work in a timely manner without any unnecessary pressure for additional services. At Joe Myers Ford, we strive to build trust through honest, transparent service that puts your needs first. Your feedback reinforces our commitment to p... read more
Luis was very attentive to our needs for the 4 weeks that our vehicle was in the repair shop
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Luis provided such attentive service during the time that your vehicle was in our repair shop. We truly appreciate your patience during the extended repair period, and we're grateful that Luis was able to keep you informed and supported throughout the process. Your feedback about his dedication to meeting your needs means a great deal to our team.
Great customer service. Check in was a breeze. Work was completed in the allotted time.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about our efficient check-in process and timely completion of work truly means a lot to us. At Joe Myers Ford, we strive to provide exceptional customer service, and it's wonderful to know that we met your expectations. Thank you for taking the time to share your experience and for choosing us for your automotive needs.
Great dealership. Good customer service overall. Impressed with the service team when I took my truck in.
Business response:
We are grateful for your positive feedback about your experience. It's wonderful to hear that you were impressed with our customer service and service team when you brought your truck in for maintenance. Your recognition of our team's dedication means a great deal to us. We take pride in providing quality service and building lasting relationships with our customers, and knowing that we met your expectations reinforces our commitment to excellence.
Luis was great. He explained the services and didn't pressure me on getting anything I did not want.
Business response:
We are excited to hear about your positive experience with Luis. It's wonderful to know that he took the time to thoroughly explain our services and respected your decision-making process without applying unnecessary pressure. Your feedback reinforces our commitment to providing honest, transparent service that puts our customers' needs first. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Very nice and professional Very helpful and accommodating It was very nice to have Keith handle my service
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about our professional and accommodating approach means a great deal to us, and we're pleased that we were able to provide the helpful service you deserved. Thank you for taking the time to share your experience. We truly appreciate customers like you who recognize the dedication our team puts into delivering quality service, and we look forward to continuing to serve you in the future.
Quick and effective. Good communication. Helped understand why's my next steps were and what should be serviced
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about our quick and effective approach, along with clear communication regarding your next steps and service recommendations, truly means a lot to us. At Joe Myers Ford, we strive to ensure every customer understands their vehicle's needs and feels confident about their service decisions. Thank you for taking the time to share your experience - it helps us continue providing the quality service our customers deserve.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.6 star rating with 18,856 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.