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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Took a while to check in, maybe 30 minutes, but somehow the service was performed in less than that. Also was not made aware the the vehicle has to be left for software recalls but no loaner is provided
Business response:
We appreciate your input regarding your recent service experience. We understand your concerns. Clear communication about service requirements is something we value, and your feedback helps us recognize where we can improve our process. Your experience matters to us, and we want to ensure better communication moving forward. Please contact our Service Director, Mark Peachey, at Mpeachey@joemyersford.com so we can discuss your concerns further and work to improve your future service experiences.
Excellent service and timing was perfect. He said it would take about 3-4 hours and they were done in 3.5 hours. Excellent!!!!
Business response:
Thank you for your review, Billy! We are delighted to hear that our service met your expectations and that we delivered on our promised timeframe. Your satisfaction with the quality of our work and our ability to complete everything within the estimated 3-4 hour window means so much to our team. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to serving you again in the future.
Except Dealership would recommend to any and everyone! ! The whole experience took 2 hours, and I didn’t have the best credit..
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you would recommend Joe Myers Ford to others - that means the world to us. We understand that financing can sometimes feel stressful, and we're so glad our team was able to help you through the process efficiently. Completing everything in just two hours shows our commitment to respecting your valuable time while ensuring you get the vehicle you need. Your trust in us is truly appreciated, and we look forward to serving you for all your auto... read more
I have already answer this survey I have already submitted a survey for my experience Thank you
Business response:
We are absolutely thrilled to hear about your positive experience with us! We understand you have already shared your feedback through our survey system, and we truly appreciate you taking the time to do so. Your input helps us continue providing excellent service to all our customers. We're grateful for your business and look forward to serving you again.
Took longer than expected but work got done You have too many reviews and surveys
Business response:
We are utterly delighted to hear that we were able to complete the work you needed. We understand that the process took more time than you anticipated, and we appreciate your patience throughout the experience. Your feedback about our review and survey process is valuable to us - we recognize that managing multiple requests can feel overwhelming. We're grateful for customers like you who take the time to share their honest experiences, as it helps us continue improving our service.
My alignment problem was solved. After several other fail attempts they fixed it Awsome team
A surprisingly stress-free purchasing experience. I have bought many cars in my life and this purchase went very smooth. I will definitely buy my next vehicle from Joe Myers Ford in the future.
Everyone I spoke to has been very helpful. Good communication and respectful. Easy to communicate with.
Every time I need a service repair I get that it will take 3 days to diagnose. Until it's diagnosed no loaner car. It doesn't take 3 days to diagnose. Both times the work was done in three days. The last oil change the advisor said I should get an air filter but wanted me to pay for cabin air filter. My esp pays for both. Since he never went over the 5 services he said I declined, I left town to the valley with an oil leak. So they did the oil leak in 3 days, not three to diagnose but total. He did have my two air filters re... read more
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.5 star rating with 19,537 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.