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Joe Myers Ford
- Car Dealers
- Houston, TX
About this business
Location details
16634 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Dealership was nice and clean and Jana was a great saleswoman who helped us to reach the deal we wanted.
Business response:
We appreciate you sharing your experience and are glad to hear the environment felt welcoming and well kept. Our team works with care and collaboration to help guests feel supported and confident as they work toward the right outcome. Thank you for choosing our dealership and for the kind feedback.
Service advisor Marcos was very professional, friendly and helpful. I will ask for him every time I bring my vehicle in for service.
Business response:
We are delighted to hear about your positive experience with our service team. It sounds like Marcos provided you with exceptional professional and helpful assistance during your visit. We truly value customers like you who recognize the dedication our team members bring to their work. Your feedback highlights exactly the kind of friendly and knowledgeable service we strive to deliver every day. We look forward to continuing to serve you and your vehicle's needs in the future.
Kept me informed of the progress and quickly kept the work completed. I will return.
Business response:
We are excited to hear about your positive experience with our service team. Your feedback about staying informed throughout the process and completing the work quickly means a great deal to us at Joe Myers Ford. We understand how important clear communication and efficient service are to our customers. It's wonderful to know that we met your expectations and that you plan to return for future automotive needs.
Joe Courtney was a great service rep and kept me updated on progress. He went out of his way to take care of my needs. However, repairs took an exceptionally long time - 10 weeks. I am concerned if the technicians need additional training to more quickly diagnose mechanical problems.
Business response:
Your positive experience with our service representative means so much to us. We're thrilled that you received excellent communication and personalized attention throughout your visit. It's wonderful to hear that our team member went above and beyond to meet your specific needs and kept you well-informed during the process. We truly value your feedback regarding the repair timeline, as this insight helps us continuously improve our service delivery. Your experience matters greatly to us, and we appreciate you taking the time... read more
Jaxon was terrific, great customer service all around. Highly recommend Joe Myers Ford service department.
Business response:
We are overjoyed to hear about your outstanding experience with our team. It's wonderful to know that you received excellent customer service and felt well taken care of during your visit. Your recommendation of our service department means so much to us. We're grateful for customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the same level of quality service in the future.
I was impressed with the communication I received from Matt about my service. Also, the timely manner I received my car. The rental car was great. Everything that was done to my car from the 60K service to making sure my car is safe for a couple of upcoming trips makes me feel safe driving. I appreciate the way the service worked out.
Business response:
We are honored to hear about your excellent service experience with us. Your satisfaction with the communication you received and the quick turnaround time for your vehicle means so much to our team. We understand how important it is to feel confident about your car's safety, especially when planning trips, and we're glad our comprehensive 60K service and safety checks gave you that peace of mind. The positive feedback about your rental car experience is also wonderful to hear. We truly value customers like you who take the ... read more
Very efficient staff , Mir Ali did a fantastic job by getting the car issue diagnosed and getting the repair done in a very short time. I am a regular customer at Joe Meyer and would continue to service my vehicle here.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that our staff provided efficient service and that the diagnostic process and repair were completed quickly for you. We truly value having you as a regular customer and appreciate your continued trust in us for your vehicle service needs. Your feedback about the quality of work and timely service means so much to us.
Don Stewart and the rest of the staff were helpful and knowledgeable about my car.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that Don and our staff provided you with the helpful and knowledgeable service you deserved regarding your vehicle. We take pride in having team members who understand our customers' needs and can share their expertise effectively. Your feedback means so much to us and reinforces our commitment to delivering excellent service to every customer who visits us.
Service department did a great job taking care of my truck. Marcos was exceptionally attentive and informative which made my experience seamless.
Business response:
We are thrilled to hear about your positive experience with our service department. It's wonderful to know that our team provided excellent care for your truck and that Marcos delivered the attentive and informative service you deserved. Creating seamless experiences for our customers is what we strive for every day. Your feedback about the quality of service you received truly means a lot to us and helps us continue delivering the level of care our customers expect.
Frequently asked questions about Joe Myers Ford
How is Joe Myers Ford rated?
Joe Myers Ford has a 4.5 star rating with 19,537 reviews.
When is Joe Myers Ford open?
Joe Myers Ford is open now. It will close at 9:00 p.m.