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16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great work ! Great Customer Service Delivered on time
Business response:
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service and that we delivered on time. Your satisfaction is our priority, and we look forward to serving you again!
The service was excellent.People were very friendly and professional.
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our team. Providing friendly and professional service is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Fabio the service team is incredible. They make sure you know what is going on with your vehicle. Offer you water,coffee and a clean waiting area. Hands down I have had an amazing experience with the team
Business response:
Thank you for your wonderful review! We're thrilled to hear that Fabio and the service team provided you with such an exceptional experience. Ensuring our customers are informed and comfortable is a top priority for us, and it's great to know you appreciated the complimentary refreshments and clean waiting area. We look forward to serving you again in the future!
Isaac provided us with excellent customer service.
Business response:
Thank you for your feedback! We're delighted to hear that Isaac provided you with excellent customer service. We appreciate your support and look forward to assisting you again in the future!
Kia accepted responsibility for a defective part and replaced it at no cost, which was the right thing to do.
Business response:
Thank you for sharing your positive experience! We're glad to hear that Kia took responsibility and handled the situation to your satisfaction. Providing quality service and standing by our products is a priority for us. If you need any further assistance, feel free to reach out!
Excellent service - Favio Molina was very helpful.
Business response:
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Favio. Our team is dedicated to providing top-notch service, and it's wonderful to know that Favio was able to assist you. We look forward to serving you again in the future!
The quality of the dealer is decreasing
Business response:
We would like to discuss this with you, but we need more information. Please reach out to Jason Proios at jproios@vtaig.com. Thank you.
Service is always good. I do feel that Mazda service in general is more expensive though compared to other brands i've owned such as Honda, Toyota...
Business response:
Thank you for your feedback and for your loyalty to our service team! We're glad to hear that you're satisfied with the service experience. We understand your concern about pricing, and while Mazda service can sometimes be higher due to the unique components and specialized care, we strive to provide value through quality work and customer care. If you ever have questions about our pricing or available service options, don't hesitate to reach out. We're here to help make your ownership experience as smooth as possible!
Very helpful staff and courteous service. I have confidence in them that my car is being kept in tiptop condition.
Business response:
Thank you for your kind words! We're glad to hear that you found our staff helpful and courteous. Your confidence in us means a lot, and we're dedicated to keeping your car in top condition. We look forward to serving you again in the future!
Joe Myers Kia has a 4.3 star rating with 3,180 reviews.
Joe Myers Kia is closed now. It will open at 7:30 a.m.