This profile has been claimed by the business owner or representative.
Joe Myers Kia
- Car Dealers
- Houston, TX
About this business
Location details
16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service was completed successfully but not on time. I will be back as it was overall a good experience
Efficient, on time, and cost was less than estimate from local car care shop.
Business response:
Thank you for your feedback! We're delighted to hear that you had an efficient and on-time experience at Joe Myers Imports, and that the cost was even less than estimated elsewhere. Providing excellent service at competitive prices is important to us, and we're glad we could exceed your expectations. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Quick and reliable. Modern dealer with updated installation. Losses 1 star because twice I had to ask why the service offered at schedule time (and recommended by manufacturer) is hundreds of dollars less than what they tell me I should get when I am dropping the vehicle. I don't want to feel like I'm fighting their system but 2 times it has happened now.
Business response:
Thank you for your honest feedback about your experience. We appreciate you recognizing that we're quick, reliable, and have a modern facility with up-to-date installations. We understand your frustration about the pricing discrepancy for the recommended service. Transparency and building trust are core values at Joe Myers Imports, and we apologize that you felt you had to question the pricing. We agree that communication is key. If you'd like to discuss your past service experiences in more detail, please don't hesitate to ... read more
This service shop explains the service that needs to be performed, and gives you an honest estimate of the cost that will be incurred.
Business response:
Thank you for the positive review! We appreciate you recognizing that we explain the service recommendations clearly and provide honest cost estimates. At Joe Myers Imports, we strive to be transparent and upfront about everything involved in your vehicle's service. Building trust with our customers is a priority, and providing clear explanations and honest estimates is a key part of that. Thank you again for choosing Joe Myers Imports! We look forward to seeing you again soon and continuing to earn your trust.
I recently left my 2018 Kia Sedona at
Business response:
Thank you for your positive review!
great guys at Mazda, really expert with their stuff took a little longer to have them fixed my car because what I thought was a simple issue wasnt simple at all. But they provided me a courtesy car to use . Got them inspect it too for my upcoming registration renewal. Always good to fo back at your own dealer
Business response:
Thanks for the feedback! We're glad our Mazda technicians were able to diagnose and fix your car, even though it turned out to be more complex than expected. We appreciate your understanding and patience. We're happy to hear the courtesy car helped keep you on the road while yours was being serviced. It's always great to see our customers come back for both repairs and routine maintenance!
Service was excellent. Entire staff was very friendly and helpful. I would highly recommend this dealership.
Business response:
Thank you for leaving such a positive review! We're thrilled to hear that you had an excellent service experience and found our entire staff to be friendly and helpful. We strive to create a welcoming environment where our customers feel valued and receive top-notch service. Your recommendation means a lot to us! It's fantastic that you would highly recommend Joe Myers Imports to others. Thank you again for choosing Joe Myers Imports! We look forward to seeing you again soon.
New facalities, Very nice. Brian in service dept is the best!
Business response:
Thank you for the fantastic review! We're thrilled you enjoyed our new facilities we're always working to improve the customer experience. And it sounds like Brian in the service department really impressed you! At Joe Myers Imports, we strive to provide exceptional service, and knowing Brian exceeded your expectations makes our day. We'll be sure to pass your kind words on to him. Thanks again for choosing Joe Myers Imports!
They're incredible knowledgeable and personable. Great people that ensure my car is taken care of exceptionally well. I've been bringing my mazda in for over a year now and there hasn't ever been a time where I had anything but the upmost confidence in their ability to service it. Their pricing is absolutely outrageous but I love going there.
Frequently asked questions about Joe Myers Kia
How is Joe Myers Kia rated?
Joe Myers Kia has a 4.3 star rating with 3,143 reviews.
When is Joe Myers Kia open?
Joe Myers Kia is closed now. It will open at 7:30 a.m.