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16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
great guys at Mazda, really expert with their stuff took a little longer to have them fixed my car because what I thought was a simple issue wasnt simple at all. But they provided me a courtesy car to use . Got them inspect it too for my upcoming registration renewal. Always good to fo back at your own dealer
Business response:
Thanks for the feedback! We're glad our Mazda technicians were able to diagnose and fix your car, even though it turned out to be more complex than expected. We appreciate your understanding and patience. We're happy to hear the courtesy car helped keep you on the road while yours was being serviced. It's always great to see our customers come back for both repairs and routine maintenance!
Service was excellent. Entire staff was very friendly and helpful. I would highly recommend this dealership.
Business response:
Thank you for leaving such a positive review! We're thrilled to hear that you had an excellent service experience and found our entire staff to be friendly and helpful. We strive to create a welcoming environment where our customers feel valued and receive top-notch service. Your recommendation means a lot to us! It's fantastic that you would highly recommend Joe Myers Imports to others. Thank you again for choosing Joe Myers Imports! We look forward to seeing you again soon.
New facalities, Very nice. Brian in service dept is the best!
Business response:
Thank you for the fantastic review! We're thrilled you enjoyed our new facilities we're always working to improve the customer experience. And it sounds like Brian in the service department really impressed you! At Joe Myers Imports, we strive to provide exceptional service, and knowing Brian exceeded your expectations makes our day. We'll be sure to pass your kind words on to him. Thanks again for choosing Joe Myers Imports!
They're incredible knowledgeable and personable. Great people that ensure my car is taken care of exceptionally well. I've been bringing my mazda in for over a year now and there hasn't ever been a time where I had anything but the upmost confidence in their ability to service it. Their pricing is absolutely outrageous but I love going there.
Excellent customer service as always. I have and will continue to recommend this dealership. Service is fast, friendly and professional.
Great service and very detailed and quick.
easy to get an appointment, service done in a timely manner. nice waiting area. courteous staff.
Business response:
Thank you for the 5-star review! It sounds like we hit all the high marks for you. We're glad it was easy to get an appointment with us, and we appreciate you recognizing that we completed your service in a timely manner. We strive to create a pleasant waiting experience, and we're happy you enjoyed the nice waiting area. Our staff takes pride in providing courteous service to all our customers. Thank you for choosing us, and we hope to see you again soon!
timely service, good customer service
Business response:
We appreciate you taking the time to leave a review, and we're glad our service was both prompt and courteous!
Only not clear about my recall part, message me is ready but when I arrive and told me no part in store
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the confusion and frustration caused by the misleading information regarding your recall part. We understand your disappointment upon arriving and being told the part wasn't in stock. We value your business and want to regain your trust. Please reach out to Jason Proios at Jproios@vtaig.com to discuss what we can do to help.
Joe Myers Kia has a 4.3 star rating with 3,180 reviews.
Joe Myers Kia is closed now. It will open at 7:30 a.m.