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Joe Myers Toyota
- Car Dealers
- Houston, TX
About this business
Location details
19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Terrible, in the promotion you said one price, when you get the shop its a different price, I didnt do the service.
Business response:
We apologize for any confusion or discrepancy with the pricing of your service coupon. Our intention is to provide accurate and transparent pricing to our customers, including the proper application of any discounts or coupons. We kindly request that you reach out to our customer service team or the service department directly to provide more details about your specific situation. By doing so, we can investigate the matter further and ensure that the pricing is reviewed and adjusted accordingly. Please contact Jose Teran at ... read more
El carro tenia muchas cosas Mala, y practicamente querian darmelo asi alfin lo pudieron arreglar pero tuve que esperar 3 semanas para que lo hicieran, el Señor Salazar puso todo lo que estaba a su alcanse para poder ayurdarme el es el encargado del taller, el mal sabor de boca fue esperar todo ese tiempo, el vendedor jamas nos volvio atender solo el señor Daniel que fue el de financiacion que el Tambien nos ayudo, es mi primera vez comprando aqui pero si me lleve una Mala experience
Business response:
Gracias por compartir sus comentarios sobre su reciente experiencia de compra. Lamentamos que no esté satisfecho con su compra y le pedimos disculpas por cualquier inconveniente que pueda haber encontrado. Entendemos la importancia de una comunicación efectiva y nos disculpamos si nos quedamos cortos en este sentido. Nos esforzamos por brindar información clara y oportuna a nuestros clientes durante todo el proceso de compra, y es decepcionante escuchar que no cumplimos con sus expectativas en esta área. Nos gustaría tener l... read more
The dealership did not diagnose the problem correctly and charged me $2200. The dealership caused the problem Im having since the dealership replaced the engine in a previous visit and something was not completed correctly and caused my vehicle to have vibrations while driving and going over bumps.
The work recommended did not fix the problem that I have and Joe Myers caused the vibrations that my vehicle has. The bill came out to be $2200. Joe Myers does not want to accept responsibility and has failed to diagnose the issue correctly and does not want to reimburse me any amount.
It was the worst experience ever. I did not receive the service I requested after waiting more than 90 minutes.When I explained for the hundredth time it took less than 10 minutes. I feel I should be compensated for my time and sorry customer service.
Long story but I will no longer be using joe Meyer for my routine services.
Business response:
We are sorry to hear that you had a negative experience with our dealership. However, we are confused by your review and would like to discuss further to understand the specifics of the situation. We strive to provide exceptional service to all of our customers and want to ensure that we are meeting our high standards. Please contact Jose Teran at Jteran02@joemyerstoyota.com and we will do our best to make this better.
In less then 48 hours after i got the car i was driving on highway and start hearing a loud noise. i stopped and checked. so middle Undercar Shields was missing or fell off causing the back plastic shield to bend down from wind on highway and was rubbing the road . They said the car is in perfect condition. I'm extremely disappointed
Business response:
We're sorry to hear that your recent visit to our dealership did not meet your expectations. We strive to provide a positive experience for all our customers and we apologize if we fell short in your case. We take all of our reviews seriously, as reviews like this will help us to address any issues and prevent similar incidents from occurring in the future. We value your feedback and appreciate you taking the time to share your experience with us. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we... read more
Service was okay but they disturbs by keep calling.
Business response:
We're disappointed to hear you weren't satisfied with your service visit. We would be happy to address your concerns directly as well as answer any further questions regarding your experience.Please contact Jose Teran at Jteran02@joemyerstoyota.com and we will do our best to make this better.
Not good service wont be going back. Broke my door opener. Didnt say anything. Thats Wrong
Business response:
Thank you for your feedback. We're sorry to hear that you are not satisfied with your experience with us. We can assure you that we would never damage a customer's vehicle and not take measures to make things right. Please contact Jose Teran at Jteran02@joemyerstoyota.com and we will do our best to make this better.
Frequently asked questions about Joe Myers Toyota
How is Joe Myers Toyota rated?
Joe Myers Toyota has a 4.5 star rating with 15,775 reviews.
When is Joe Myers Toyota open?
Joe Myers Toyota is open now. It will close at 9:00 p.m.