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Joe Myers Toyota
- Car Dealers
- Houston, TX
About this business
Location details
19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Joe myers sold me a car they had "thoroughly inspected" and it turned out to have an aftermarket clutch that is now slipping gears. They had me go to a subaru dealership so they could avoid taking care of the issues, I ended up having to pay $165 out of pocket for the inspection just for them to write down something I already know. I was quoted $2800 to revert to the OEM CLUTCH and joe myers is not covering the repairs. They have since been dodging my calls. Maybe they wont dodge my lawyer's? Oh by the way, I've only had the... read more
Business response:
We are truly sorry to hear about your negative service experience. Providing top-notch service to our customers is our utmost priority, and we regret that we fell short of your expectations on this occasion. Your feedback is invaluable, and we take it seriously. We will investigate the issues you've raised to ensure they are addressed promptly and that such problems do not recur in the future. We genuinely appreciate your business, and we would like to make amends. If you are willing, please reach out to us directly so that ... read more
Very bad experience. I m so regret to buy a car from this place.
Business response:
Thank you for sharing your feedback with us, although we must admit that we are a bit confused by your review. We genuinely value your input, and we would appreciate it if you could provide more information or clarification regarding the specific issues or concerns you've encountered. Our goal is to address your concerns effectively and work towards a resolution that aligns with your expectations. Your feedback plays a crucial role in helping us improve our service and customer satisfaction. Please feel free to reach out to ... read more
Waited an hour while recall repairs were done. Then immediately had to take it back in to correct a locked up steering wheel. Not impressed.
Business response:
We apologize for any inconvenience or dissatisfaction you experienced during your recent service visit. Providing excellent service is a top priority for us, and we are disappointed to hear that we did not meet your expectations. To address your concerns and ensure we improve our service standards, we would appreciate more specific information about the issues you faced. Please contact us directly so that we can discuss your experience in detail and work towards a resolution. Your feedback is crucial to us, as it allows us t... read more
Servicio no sirve. Atienden muy mal
Business response:
Apreciamos sus comentarios y lamentamos saber que su experiencia no fue satisfactoria. Sin embargo, su revisión no proporciona detalles específicos sobre el problema que encontró, lo que nos dificulta abordar sus inquietudes o realizar mejoras en función de sus comentarios. Nos tomamos en serio los comentarios de los clientes y nos esforzamos por brindar el mejor servicio posible. Para ayudarlo mejor, le solicitamos más información sobre el problema particular que enfrentó durante su visita. Comuníquese con nuestro equipo de... read more
very bad attention. The vehicle had a fault, they received it and told me that it would take 2 hours to give me a diagnosis. for which I decided to wait for him. After 3 hours I asked for the vehicle and it was next in line. 1 more hour passed and, already annoyed, I requested that the vehicle be returned to me, which took another 20 minutes to become effective. After 4 hours they could not check the vehicle. activity that in just 10 minutes the scanner can read the data from the vehicle's computer and show what is causing t... read more
Business response:
Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the long wait time during your appointment. We understand that your time is valuable and we always strive to make the process as efficient as possible. Please know that we will take your feedback into consideration and work towards improving our service. We appreciate your business and hope to have the opportunity to serve you again in the future.
Valerie was a very sorry tech. 2nd tech on final day was absolutely wonderful.
Business response:
We apologize for any inconvenience or dissatisfaction you experienced during your recent service visit. Providing excellent service is a top priority for us, and we are disappointed to hear that we did not meet your expectations. To address your concerns and ensure we improve our service standards, we would appreciate more specific information about the issues you faced. Please contact us directly so that we can discuss your experience in detail and work towards a resolution. Your feedback is crucial to us, as it allows us t... read more
I purchases the car on November 4th, then on November 6th, I received an SMS from Joe Myers Service Department thanking me for the service, whereas I did not receive any service whether on that day or before it or after it. Pretty disappointed
Business response:
We apologize for the disappointment you experienced with our services. Our team aims to provide exceptional service to every customer, and we regret that we fell short of your expectations. To address your concerns and ensure that we continuously improve, we would appreciate more specific details about the issues you encountered. Please reach out to our customer service department, and we will work diligently to resolve any outstanding matters. Your feedback is valuable to us, and we are committed to making your future exper... read more
The service was bad I had to dropped off the car again second Day and they added money without telling me .The noise in car was there in the first service but they later added $350 without telling me I had to pay about $1500 to get my car or leave the car there . The man who did my service treated me very bad . It'd a horrible place
Business response:
We apologize for the disappointment you experienced with our services. Our team aims to provide exceptional service to every customer, and we regret that we fell short of your expectations. To address your concerns and ensure that we continuously improve, we would appreciate more specific details about the issues you encountered. Please reach out to our customer service department, and we will work diligently to resolve any outstanding matters. Your feedback is valuable to us, and we are committed to making your future exper... read more
Want buy anything else from them
Business response:
Thank you for leaving a review. We appreciate all feedback, as it helps us improve our service. However, we are confused by your review and would like to learn more about your experience. Could you please provide more details about what specifically went wrong? We would like to address any issues and make things right. Thank you.
Frequently asked questions about Joe Myers Toyota
How is Joe Myers Toyota rated?
Joe Myers Toyota has a 4.5 star rating with 15,775 reviews.
When is Joe Myers Toyota open?
Joe Myers Toyota is open now. It will close at 9:00 p.m.