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JOEY Coquitlam
- Restaurants
- Coquitlam, BC
About this business
Location details
550 Lougheed Hwy, Coquitlam, Coquitlam, BC, V3K 3S3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to Midnight |
Had reservations for early dining and taken right to our table. Appetizers which were excellent, brought immediately. Then, it all fell apart! We noticed that the people beside us who had arrived after us received a complimentary dessert without receiving their main course. Much laughter between the manager and the tablemates. We then received an order of garlic bread, but no main course. Meanwhile, the table, who had come in after us, had now received their main course while we still waited! We signalled the waitress who sa... read more
Business response:
Hi Toddb , Thank you for taking the time to leave us a rating. We take feedback very seriously and want to know where we missed the mark to ensure an outstanding experience for your next visit. If you could email me at cmarshall@joeyrestaurantscom, I would like to discuss your experience with us further. We look forward to hearing from you soon, Charlotte Marshall General Manager
The service was fine, except when we were getting the bill, took almost 20mins. The burger I had was too salty, even the bacon was extremely salty.
Business response:
Hi Marvin, We are sorry that we missed the mark for you on your food and slow service. We would be honoured to have the opportunity to make it up to you if you are open to it. All the best, JOEY Coquitlam
We found this to be a an extremely expensive experience for a very underwhelming experience. Our service was decent, she was nice enough but seemed quite disconnected to our experience. Very little recognition or offer around my mom’s birthday. Food portions were shockingly small considering the price point. My son’s meal was so salty it was nearly not edible. Also despite making a reservation we were seated in a back corner of the bar near the bar door which was quite noisy and didn’t lend to our hope of a nice intimate exp... read more
Business response:
Hi Andrea, We are very regretful to hear about your experience. We would appreciate the opportunity to make it up to you if you are welcome to the idea. All the best, JOEY Coquitlam
Everything was great except it was very noisy from full restaurant to screaming baby for over 20 minutes. They let the baby scream and didn’t take the baby outside to calm down or distract the baby. I have grandchildren, I get babies.
Business response:
Hi Kerri, Thank you so much for the 5 stars and kind words—we’re thrilled to hear that everything was great overall! We truly appreciate your understanding when it comes to the challenges of dining with little ones (grandparents really do get it!). That said, we’re sorry the noise impacted your experience. We hope to welcome you back soon! All the best, JOEY Coquitlam
I have to say that I have gone to Joey’s all over (Canada and US). I like taking customers there for the consistency in food and service. It’s always a predictable experience. I knew things weren’t going to go well when we seated in a standard 4 top despite asking for a nice booth for my customer’s birthday celebration. We waited for some time (around 10-15 mins) before being greeted by anyone and finally a manager came to take our drink order. It was another 20 min before I flagged another manager to take our food order. Ou... read more
Business response:
Hi Victor, We are glad to hear that you were able to have a nice time with your customer, but would like to acknowledge and apologize for the areas where we missed the mark for you, and would like to make it up to you if you are open to the idea. Kindly, JOEY Coquitlam
Their tuna poke ball wasn’t good, they charged me for 3 truffle fries but we only ordered 2? It was so nosiy, service was wasn’t the greatest. They kept changing the server?
Business response:
Hi Almira, We are very sorry to hear that we missed the mark for you. Please feel free to come back at any time and we can credit you for the extra truffle fries that you were charged for. Kindly, JOEY Coquitlam
Food and drinks good but service was lacking. No water offered and slow service, waited forever to get our bill. We were overcharged but just paid it as it would have taken even longer to get it fixed. Probably would return.
Business response:
Hi Melinda, We are sorry that we missed the mark for you on Thursday. We would like to make it right for you. Kindly, JOEY Coquitlam
Great service, way too noisy and the food was ordinary.
Business response:
Hi Mark, We are sorry to hear about your experience on Thursday. We'd love to hear more of your feedback so that we can improve. Best, JOEY Coquitlam
It was ok. Food was very average, kind of tasteless.
Frequently asked questions about JOEY Coquitlam
How is JOEY Coquitlam rated?
JOEY Coquitlam has a 4.7 star rating with 9,019 reviews.
When is JOEY Coquitlam open?
JOEY Coquitlam is open now. It will close tomorrow at 12:00 a.m.