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25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
As a party of 8, most of us really enjoyed our meals & we had a great server. I just miss the old Joey's. They've made some changes that were disappointing. You can't partake in Happy Hour if you eat in the dining area, the Happy Hour menu is very limited & l'm not impressed by the changes they've made to their main menu. This used to be a go to spot for me, not anymore.
Ordered blackened chicken and the chicken was cooked in used oil tasted disappointing. Ordered guacamole and no flavour whatsoever. The water glass literally had a lipstick stain on it! Will think four times before going again and wasting my time and money.
Everything was just fine, however the amount of times the servers tried to take our plates which still had plenty of food on them, because we were still ridiculous. We had more than half of the appetizer still on the plate yet they were fine to take it away. I had to tell them on three different occasions to leave the food alone we were still eating. I'm sure they would have been happy to charge us for the full meal even though they would have taken half of it away.
Business response:
Hi Sam, Thank you for sharing this! I will follow up wit the serving team from last night to share the feedback! I can imagine how disruptive that must of been during your experience. We appreciate you letting us know, next time you're in the are please reach out I would love to ensure you're taken care of and introduce myself. Victoria Haufek Assistant General Manager
We got seated and a server did not come to our table till almost an hour later and only because I had to call one over. We were barely checked in on, the food was not that good and we were placed in the dining room and then later told that happy hour was only in the lounge area. Why a restaurant is split into sections like that makes no sense and if it’s gonna be like that maybe inform people of that before you seat them. I will not be coming back, somewhere like earls or cactus club is WAY better food and service. Save your... read more
Business response:
Hi Emily, Thank you for your honesty. I called and left an email incase that is preferred to chat about this more and apologize for the service received last night. Victoria Haufek Assistant General Manager
Service was excellent, food was ok, the chicken parm was extremely Spicey and did not indicate that on the menu. The music was very loud, hard to a conversation with your table. Manager checked on us which was nice. Probably won’t return.
We waited for more than half an hour past our reservation time. During check-in, I specifically requested a booth table instead of high chairs. The staff told us that if we were willing to wait a bit longer, they would find a booth for us. However, I noticed that several booth tables were empty. When we were finally guided to our table, they offered us high chairs again. I reminded the hostess that we had already waited over thirty minutes for a booth, but she responded in an unfriendly tone, saying it wasn’t possible becaus... read more
Business response:
Good morning Anahita, Thank you for dining with us this weekend. I am sorry to hear how we handed your experience from start to finish. I appreciate you sharing this, we are always looking for feedback to better the experience for our guests. More importantly it allows us to chance to remedy the experience. I will reach out to your direct contact now. Victoria Haufek Assistant General Manager
JOEY Sherway has a 4.6 star rating with 19,451 reviews.
JOEY Sherway is open now. It will close tomorrow at 1:00 a.m.