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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Small portions, confused wait staff, it’s gone sleekly down hill.
Food wasn’t as I remember it. Server took too long to get to our table and then it took too long to order due to their iPad. Used to come regularly but honestly the prices and service and food not worth the price. Happier to go to an establishment that is not a chain.
Business response:
Thank you for sharing, We appreciate you taking the time to write in. I have emailed you directly to apologize and make it up to you. Victoria Haufek Assistant General Manager
Terrible service. We had to call other waiters to help us. Our waitress was Valentina who hardly showed up.
Business response:
Hi Veronica, Thank you for sharing your experience. I have reached out to you directly to discuss further as well and make it up to you.
JOEY used to be a staple for our date nights and lunch time bites while at the mall. Super disappointed with our last visit. Food was good as always, service was okay. Upon requesting a takeout box, we were given a dirty, used container. This really makes me question the cleanliness of this place. Really unfortunate, as this used to be a regular spot for us.
Good but a bad decision to take out from the happy hour a lot of items such as the steak frites.
Business response:
Thank you for your feedback. We’re glad you enjoyed your visit, and we truly appreciate your thoughts on our Happy Hour offerings. We’re always reviewing our menus and guest feedback helps guide us, so your comments will certainly be shared with our team. We hope to welcome you back again soon! Best, Kimberly Benitez, Reservation Coordinator
Really disappointing service and food. Our server kept n making mistakes and didn’t even seem to care. It took at least 30min to get a glass of wine as I guess the glass were in the wash? I ordered the steak and salmon sushi, I received over cooked steak and tune sushi. The sushi is normally really good but this one tasted like it was from a grocery store. I can deal with poor food, and I did but poor service…. Thank god we had good company
The food was great and Felicity was just above and beyond, however I did indicate that the occasion was an anniversary dinner, and it wasn't even acknowledged. The front didn't even sat anything about it, so I found they could have done a better job on that.
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 19,451 reviews.
When is JOEY Sherway open?
JOEY Sherway is open now. It will close tomorrow at 1:00 a.m.