This profile has been claimed by the business owner or representative.
John Ray & Sons
- Heating & Air Conditioning/HVAC
- Troy, NY
About this business
Location details
2900 6th Ave, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Helpful and knowledgeable customer service
Business response:
Thank you for taking the time to share your feedback. We really appreciate it. We look forward to continuing to provide you with the best customer service possible and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm regards, John Ray & Sons.
While we had to wait longer than expected- it was worth the wait. The tech was very professional n efficient.
Business response:
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, John Ray & Sons.
I've been happy with the service and will be even happier once my new unit arrives and is installed.
Business response:
Barbara! Thank you for taking your time to leave us a positive review! We are happy to hear that you are pleased with our service and we hope to continue to meet your needs! Best, John Ray & Sons.
Great service arrived on time extremely polite saw the problem explained it to me and fixed it quickly
Business response:
Thank you for taking the time to leave us a positive rating, George. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us and that we were able to meet all of your service needs!
Great as always
Business response:
Thank you for the positive feedback, Wayne. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, John Ray & Sons.
Was friendly and got everything hooked up and running
Business response:
Thank you for taking the time to give your feedback. We really appreciate it. At We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm Regards, John Ray & Sons.
Great service
Business response:
Thank you for taking the time to give your feedback. We really appreciate it. At We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm Regards, John Ray & Sons.
failed to follow up on missed installation because of snow. failed to call when message left for replacement furnace. doing great job on the auto deliveries.
DOING A GREAT JOB. THANK YOU
Business response:
Thank you for taking the time to give your feedback. We really appreciate it. At We look forward to continuing to provide you with the best customer service and taking care of your home service needs. Please do not hesitate to contact us with any questions or concerns you may have in the future. Warm Regards, John Ray & Sons.
Frequently asked questions about John Ray & Sons
How is John Ray & Sons rated?
John Ray & Sons has a 3.4 star rating with 444 reviews.
When is John Ray & Sons open?
John Ray & Sons is closed now. It will open on Monday at 9:00 a.m.