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John Ray & Sons
- Heating & Air Conditioning/HVAC
- Troy, NY
About this business
Location details
2900 6th Ave, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Why is it that I pay so much more per gallon than others. Because I use less propane ? When the delivery truck comes at the same time to my neighbors at half the price. So if I drove a hybrid car why wouldn’t I have to pay twice as much for gas? If you ask me this is price gouging.
Business response:
Donald Little Sr -We understand that our Customer Service Department was able to connect with you in resolving your concerns. We do appreciate your loyalty and are very happy that the situation is being addressed. Don't hesitate to reach out to us should you have any further questions. Regards, John Ray & Sons
Ripped off on price per gallon, nothing done to make it right. Charging over 1.20 more per gallon than other local companies.
Business response:
Heaven -We understand that our Customer Service Department was able to connect with you in resolving your concerns. We do appreciate your loyalty and are very happy that the situation is being addressed. Should you need any further assistance, please do not hesitate to reach out. Best, John Ray & Sons
We called John Ray & sons to get an estimate to hook up a gas range. They told us $89/hr! The guy came hooked up the stove, was here for about 45 minutes at least 15 minutes of that time was just talking to my husband. We received our bill $330!!! Will never use their service again. They are liars and thieves!!
Preface: we are a customer that consumes more than 500 gallons of fuel oil, pay our bills before the due date, and have had service with the company for four years. We've lost heat ((11-20-20) boiler failure), have a contract with John Ray for emergency service and maintenance - phoned and four hours later t a technician arrived (Austin) with muddy shoes, dirty hands (but at least was wearing a mask) - 3 minutes later, indifferent and arrogant, and a bit threatening, left without some plan/solution - other than putting me i... read more
Preface: we are a customer that consumes more than 500 gallons of fuel oil, pay our bills before the due date, and have had service with the company for four years. We've lost heat ((11-20-20) boiler failure), have a contract with John Ray for emergency service and maintenance - phoned and four hours later t a technician arrived (Austin) with muddy shoes, dirty hands (but at least was wearing a mask) - 3 minutes later, indifferent and arrogant, and a bit threatening, left without some plan/solution - other than putting me i... read more
Frequently asked questions about John Ray & Sons
How is John Ray & Sons rated?
John Ray & Sons has a 3.4 star rating with 449 reviews.
When is John Ray & Sons open?
John Ray & Sons is open now. It will close at 6:00 p.m.