John Ray & Sons

Bill G. 

on Birdeye

10 months ago

They are crooks. Their price on propane is over a dollar a gallon more then most companies. I told them to put a stop fill on my tank and a month later they put $480 of fuel in the tank at a price of 4.89 a gal. I told them to stop prior because of the prices , I switched to a local company that is $3.45 a gal. Now John Ray wants 300 dollars for a pick up fee of their tank. Nothing in the contract said this. This is a horrible company. $300. Is crazy for a pick up charge 

Eli G. 

on Birdeye

2 years ago

Atrocious company with shameful management and terrible customer service. No regard for customer safety. 

Holly H. 

on Birdeye

3 years ago

Do yourself a favor and never do business with these con artists! We had been loyal PAYING customers of theirs for 27 years! We started with them back when they were a small locally owned company and now they are a huge corporation they could care less about their customers! We were supposed to be on a monthly budget plan with them and at the end they hit us with an additional $1500 bill! Apparently they charged us $6 a gallon without us knowing they filled our tank even though we were over our budget plan with out our conse... read more

DONALD LITTLE SR L. 

on Birdeye

3 years ago

Why is it that I pay so much more per gallon than others. Because I use less propane ? When the delivery truck comes at the same time to my neighbors at half the price. So if I drove a hybrid car why wouldn’t I have to pay twice as much for gas? If you ask me this is price gouging. 

HEAVEN D. 

on Birdeye

4 years ago

Ripped off on price per gallon, nothing done to make it right. Charging over 1.20 more per gallon than other local companies. 

Leslie J. 

on Birdeye

4 years ago

We called John Ray & sons to get an estimate to hook up a gas range. They told us $89/hr! The guy came hooked up the stove, was here for about 45 minutes at least 15 minutes of that time was just talking to my husband. We received our bill $330!!! Will never use their service again. They are liars and thieves!! 

Dr. Chester B. 

on Birdeye

5 years ago

Preface: we are a customer that consumes more than 500 gallons of fuel oil, pay our bills before the due date, and have had service with the company for four years. We've lost heat ((11-20-20) boiler failure), have a contract with John Ray for emergency service and maintenance - phoned and four hours later t a technician arrived (Austin) with muddy shoes, dirty hands (but at least was wearing a mask) - 3 minutes later, indifferent and arrogant, and a bit threatening, left without some plan/solution - other than putting me i... read more

Dr. Chester B. 

on Birdeye

5 years ago

Preface: we are a customer that consumes more than 500 gallons of fuel oil, pay our bills before the due date, and have had service with the company for four years. We've lost heat ((11-20-20) boiler failure), have a contract with John Ray for emergency service and maintenance - phoned and four hours later t a technician arrived (Austin) with muddy shoes, dirty hands (but at least was wearing a mask) - 3 minutes later, indifferent and arrogant, and a bit threatening, left without some plan/solution - other than putting me i... read more