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Joshua Epps at Rate (NMLS #430939)
- Mortgage Lenders
- Myrtle Beach, SC
About this business
Location details
2411 North Oak Street, Office #403 - B&C, Myrtle Beach, SC, 29577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very ProfessionalPurchasing our first home was our biggest financial move we have ever made. Josh not only was very professional in and throughout our transaction, but clearly explained the process to us in a way that was easy to understand. That’s important for every day people like me.
I had to jump through so many hoops to get this loan it was unbelievable . The loan did not close on time due to the constant need to submit more documentation . I have been self-employed for 24 years and have had a number of loans and for larger amounts of money that went smoothly . I would NEVER use the people again after all the aggravation they put me through to get this loan .
Business response:
Sorry for your experience Mr. LaRochelle. From what i can see, you haven't had a loan since COVID19 income requirements have changed for self employed borrowers. I also wish the necessity for updating Profit and Loss Statements for Self Employed borrowers as time elapsed wasn't a guideline. Sure would make our job easier. Furthermore, your file was cleared to close on time, albeit last minute due to previously mentioned self employment income updates required, but your closing was delayed as you decided to do a last minute m... read more
Not very good at communicating. Especially with regards to requirements. Also, answers his phone but then gets irritated when you ask questions regarding documentation.
Business response:
Would ask you to reach out so I can go back to your file specifically and see how we could do a better job. I think its also "sneaky" that you leave such a cryptic review.
Frequently asked questions about Joshua Epps at Rate (NMLS #430939)
How is Joshua Epps at Rate (NMLS #430939) rated?
Joshua Epps at Rate (NMLS #430939) has a 5 star rating with 497 reviews.
When is Joshua Epps at Rate (NMLS #430939) open?
Joshua Epps at Rate (NMLS #430939) is closed now. It will open tomorrow at 9:00 a.m.