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Justin Caruso of Mutual of Omaha Mortgage
- Mortgage Lenders
- Scottsdale, AZ
About this business
Location details
7580 N Dobson Rd, Ste 100, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
We still have not received any information that the loan has been approved. Signing the closing documents is not enough, We need confirmation that it really went through and that all documents have been filed. We feel like we are being left hanging. Better communication would have improved the whole process.
Verified by Mutual of Omaha Mortgage
The entire process was frustrating. We were asked to send some information more than once. After we thought things were going along we received a whole new packet of pages to e-sign again. We received a letter dated 29 April saying that Mortgage Request is denied. We were asking for $83,000.00 against a $400,000.00 plus, property. Short notice from appraiser to stop by and from Notary to stop by for signatures. All the people I talked with were VERY professional, courteous and knowledgeable.
Verified by Mutual of Omaha Mortgage
I hate surveys!
Verified by Mutual of Omaha Mortgage
The loan did not finalized due to being charged for an appraisal that was never done.
Verified by Mutual of Omaha Mortgage
I refinanced again, and supposedly I wasn't going to be charged for refinancing again and they over charged me for there services.
Verified by Mutual of Omaha Mortgage
Justin Caruso was very nice and helpful but other gentlemen working with Justin was not, he should not be in the customer service industry
Verified by Mutual of Omaha Mortgage
Being kept informed and up to date on the proceedings. This loan process took approximately one month.
Verified by Mutual of Omaha Mortgage
Justin was great, but the underwriter was awful !! They asked for EVERYTHING besides my DNA, even items that had absolutely nothing to do with my ability to get a loan. Horrible experience from an underwriting perspective. Justin did a nice job of keeping me calm throughout the entire process. Justin has a bright future, but he should go work for a different company that doesn’t ask for non-essential items from the customer over and over and over again.
Frequently asked questions about Justin Caruso of Mutual of Omaha Mortgage
How is Justin Caruso of Mutual of Omaha Mortgage rated?
Justin Caruso of Mutual of Omaha Mortgage has a 4.7 star rating with 782 reviews.
When is Justin Caruso of Mutual of Omaha Mortgage open?
Justin Caruso of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.