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Keith Zars Pools
- Swimming Pools
- San Antonio, TX
About this business
Location details
17427 San Pedro Ave, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Your weekly pool cleaning service has gone way downhill. Seriously bad most of the time. often cleaner is here 5 minutes or less.
Business response:
Your concerns are noted. Please contact us at (210) 494-0800 so we can address this issue and improve our service. Thank you.
Very professional and rapid service.
Keith Zars and their team are the gold standard for pools in SA and south TX. They are genuinely responsive and truly care. My weekly maintance and annual inspections are top notch. Call me and I will elaborate, KM 210-861-5417
Very professional work done in a timely manner.
Business response:
Hi, Mike. We appreciate the kind words and are glad we could provide you with a positive experience!
Order for service was put in. In the meantime, someone came out for inspection purpose and when I mentioned the service issue this gentleman took care of it straight away for me. Appreciate that kind of work ethic Have a great day Lycinda Krzyzowski 210-781-9242 Liesdawgs@yahoo.com
Horrible communication every step of the way anytime they’re needed. Weekly maintenance company that we loved and used, sadly was bought out by Zars. Confusing weekly email reports of what’s been done. Random and unannounced inspections are done with no heads up or follow up, just another confusing email invoice summary. After the most recent inspection was done, I received a call by a 3rd party AC company saying I had a refrigerant leak on my pool equipment. No clue if that’s the case because it wasn’t in the email- but app... read more
Business response:
We apologize for falling short in our communication and service. Please contact us at (210) 494-0800 so we can address your concerns and improve your experience with Keith Zars Pools.
Kieth service charges $160/h. However the hour start when the technician leave their store. If you are 25 min away, by the time the technician arrived to your property and show him where is the pool you've been charged one hour. Its extreme ripoff and they need to communicate this clearly. Never again. if there is zero star option I would give.
Business response:
We take your feedback seriously and apologize for any confusion regarding our service charges. We will work on improving our communication to ensure a better experience for our customers. Thank you for bringing this to our attention. If you have any further concerns, please feel free to contact us at (210) 494-0800.
Frequently asked questions about Keith Zars Pools
How is Keith Zars Pools rated?
Keith Zars Pools has a 4.7 star rating with 2,152 reviews.
When is Keith Zars Pools open?
Keith Zars Pools is open now. It will close at 4:00 p.m.