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Keke's Breakfast Cafe
- Brandon, FL
About this business
Location details
1590 West Brandon Boulevard, Brandon, FL, 33511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
The service is horrible. This was my third time there. I live the breakfast food but don't expect much from your server after you order. Every time my tea gets empty and only refilled when I have to ask someone else that is not my server for a refill. Today I got a refill after getting my food when he came back to check on our order. They forgot my husband's bacon and put chocolate in my stuffed French toast when I asked for it to be taken off. I got the tea refill but my husband's glass was empty for a good 20 minutes. ... read more
Business response:
Thank you for sharing your experience, Pamela. We appreciate your feedback, and apologize for the service lapses you encountered. We are committed to improving and ensuring a better dining experience for you in the future, so we hope you will allow us the opportunity to provide you with the service and food offerings you deserve. Thank you from your friends at Keke's.
Our server, Sydney, was awful. So rude and unhelpful. I had to ask her to refill my water 3 times. I would understand if it was busy, but it just wasn't busy and she was clearly neglecting me. You would have to pay me to eat here again. Sydney actually ruined coming here for me.
Business response:
Kylie, We are very sorry to hear about your recent experience at Keke's. It is our absolute priority to offer top-quality service to all our guests, and we deeply regret that we fell short on your visit. We appreciate your feedback as it helps us identify areas we need to improve on. Rest assured, we will strive to ensure every guest feels valued and attended to. We hope you'll give us another chance to provide the memorable dining experience you deserve. We are confident that you will not be disappointed.
Waited for 30 min and watched 10 tables cleared and the hostess didn't sit any of us that were waiting. We had to wait an additional 10 min b4 our server came to our table. We had our menu options ready only to be told they were out of pancakes, French toast and about 2 other main menu items that we had chosen. If we would have known this when we checked in - we would have gone elsewhere. We weren't given any silverware and then when we asked - we were given plastic. Could tell the manager was super frustrated, but we ... read more
Business response:
Michelle, We truly regret the inconvenience and disappointment you experienced at Keke's. Your feedback is important in helping us understand where we can enhance our services. We strive to maintain a high standard of service, and it's clear we missed the mark during your visit. Your comments regarding the wait time and selection availability are being noted. We hope to have the opportunity to provide you with an improved dining experience in the future.
Ordered sunny side up and they came that way except burnt on the bottom. Coffee is $4 for a regular coffee.
Business response:
Jim, We regret to hear about your less than satisfactory experience at Keke's. We aim for perfection in every meal, and it seems we missed the mark with your sunny side up eggs. We're sorry if our coffee prices seemed high, but we are committed to using top-notch beans which we grind fresh for each pot we brew. Plus, unlimited refills are on us while you're dining, adding to the value. Your feedback is much appreciated, and will help us to improve our future customer experiences. We hope to have another opportunity to serve,... read more
Service was slow, but friendly. Food was cold, and second waffle was so tough it tore when trying to cut it. $40 for a breakfast that McDonald's could beat. Manager made no effort to come by our table. We did ask for her and found her to be very confrontational. She actually had a smirk as I started to tell her the issue. She was aware f the problems, as I saw our server telling her. She also accused my husband of throwing the credit card at her. No apology for the food. We did pay full price( although we could have eaten be... read more
The service is poor! the receptionist was rude on phone before we even got there. The food is below average. Not worth the trouble.
Probably the worst breakfast cafe I have ever tried. Bit of a wait but we were right in the Sunday post church breakfast rush hour, so that was expected. They gave us plastic utensils informing us that they were out of silverware. The waitress got us seated, took our coffee order, and then appeared to promptly forget we existed. after what felt like a half an hour we finally got our coffee and ordered our food. As an extra bonus the coffee mugs they use are square with a wide flat bit at the top, so drops of coffee will co... read more
The food is good most of the time but the to go service is ALWAYS a problem. Sometimes they don't answer phone calls, sometimes the server disappears with your money while you're waiting to checkout, sometimes they don't give you what you order. Hit or miss but after 3 misses I will find somewhere else to spend my money when in a rush.
Can't understand why this place is so crowded. Mediocre food. $30 lunch with plastic silverware ("we are out of silverware")????? Don't recommend.
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.5 star rating with 3,354 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is open now. It will close at 2:30 p.m.