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Keke's Breakfast Cafe
- Breakfast & Brunch
- Sunnyvale, CA
About this business
Location details
311 S Mathilda Ave, Sunnyvale, CA, 94086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
Wanted to try this place out since I always pass by it. Came here for breakfast on a Sunday and there was a decent amount of people. Waited for about 15 minutes until we got seated. The place was spacious with lots of seating, and a bar towards the back. I don't know if it was just an off day, but I could have made this food at home. It was basic breakfast food, but it was bland. There was nothing wow factor, it felt like it was made in a rush. Not only that but the dishes were dirty.
Business response:
Thank you for sharing your experience, Kristine. We're sorry to hear that your visit didn't meet expectations and missed the mark. Your feedback is important as it helps our team members improve. If you'd like someone to follow up, please email customer.service@kekes.com. We'll do our best to make it right!
Was seated and no one came to my table for 15 minutes. Coffee cups are too small and takes along time to get a refill.
Business response:
Hi Ted, Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing this to our attention. It helps our team members improve. If you'd like a team member to follow up, please email customer.service@kekes.com. We'll do our best to make it right!
The bill was split in 3 parts. But the tip was charged using total value for 3 times. And in the end, they charged more than I wrote down.
Our order was wrong and service and food were very bad, I really wanted to like this place because we need another Brkfst place here in sunnyvale
Business response:
We're sorry to hear your order was wrong and that the service and food didn't meet your expectations. Your feedback helps us improve. If you'd like a team member to follow up, please email customer.service@kekes.com. We'll do our best to make it right!
Everything was okay and not really what I was expecting for how busy it was. I understand the breakfast brunch being busy during our the day, my family of 4 went around 1:00pm but waiting 30 minutes for the service and food we got was disappointing. The eggs were fine as well as the potatoes, the prices were good as well but the waffles we received didn't taste like they had any favor and just bland, even the chocolate chip waffles tasted like they had no flavor to them. For a place that busy I'm truly surprised the food was... read more
Business response:
Thanks for sharing your experience, Rachel. We're sorry to hear that your visit didn't meet your expectations, especially with the food and service. Your feedback is valuable and helps our team improve. If you'd like a team member to follow up, please email customer.service@kekes.com. We'll do our best to make it right!
With such a wide variety on the menu, I thought they would serve real milk in their hot chocolate. Their hot chocolate is just sugar water, the airplane quality hot chocolate just mixed with water. The whipped cream was the highlight of anything.
Business response:
Thank you for your feedback, Chandani. We're sorry to hear that the hot chocolate didn't meet your expectations. Your comments help our team members improve, and we appreciate your input. If you'd like a team member to follow up, please email customer.service@kekes.com. We'll do our best to make it right!
My review is kind. I won't be back. They got all of our orders wrong. Service was not the best. I know it was loud but our orders were messed up. Maybe they need self serve kiosks. We had to ask for the hot chocolate when it didn't come with everything. When we got it, it burned my kids tongue. My friend ordered raspberry- she was handed blueberry. So he took it back. I ordered stuffed French toast. I even asked if that was ok with the combo. I didn't get stuffed. The French toast was dry but looked really good. Other ... read more
Business response:
Thank you for your feedback, Rox. We appreciate you taking the time to share your experience, as it really helps our team improve. We're sorry to hear that there were multiple issues with your orders and that the service didn’t meet your expectations. If you'd like a team member to follow up, please email customer.service@kekes.com and we'll do our best to make it right!
Terrible service. Waited 10 years for a water, no one is attentive . Food is mediocre at best
Business response:
We're sorry to hear about your experience, Ariana. Your feedback is important and helps our team improve. If you'd like a team member to follow up, please email customer.service@kekes.com and we'll do our best to make it right!
I placed an online order at 9:08 a.m. with an estimated pickup time of 9:40. I arrive at 9:48 to see 2 employees fussing over another customer's online order. I'm ignored for several minutes. Then the older woman to said she'd check on my order, only to forget about me, deliver an order to a table, and then go back to fussing over the other customer. The 2 employees continue to ignore me for several more minutes before I ask loudly in their direction, "So is my order ready? Because it was supposed to be by 9:40 and it's now ... read more
Business response:
Thank you for sharing your experience, CiCi. We're sorry to hear about the issues you faced with your order and the lack of attention from our team members. Your feedback is really important to us as it helps us improve, and we'll be sure to share it with the appropriate teams. If you'd like a team member to follow up directly, please email customer.service@kekes.com and we'll do our best to make it right!
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.3 star rating with 1,227 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is closed now. It will open at 7:00 a.m.