This profile has been claimed by the business owner or representative.
Keke's Breakfast Cafe
- Breakfast & Brunch
- Sunnyvale, CA
About this business
Location details
311 S Mathilda Ave, Sunnyvale, CA, 94086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
Keke's cafe left a bad taste in our mouth, without us getting a bite to eat. Our order was taken 10 mins after we sat down. Not great, but not that bad. After ordering, we wait about half an hour for a kids pancake and a single omelet to come out. No sign of our food. Not terrible, but pretty bad. My kid is getting really hungry. So we get up and head out. On the way, I ask the usher if they want me to pay for the food I ordered. She tells me to wait, goes inside. A few more minutes of wait later comes back to curtly pro... read more
Business response:
Thank you for sharing your experience with us. We truly regret that it fell short of the level of service we aim to provide and will be addressing this with our team at the cafe. If you would like a team member to follow up, please email information@kekes.com. - Keke's Breakfast Cafe
The service was slow, the food was mediocre. We arrived about an hour after the restaurant had opened, and the restaurant was still mostly empty. My wife and I ordered eggs benedict and some lattes, while the kinds ordered apple juices and omelettes. We received the latte relatively quickly, But 10 minutes in we were still waiting for the apple juices. Given that we didn't have any waters at the table, the kids were getting thirsty. My wife had to leave the table to find a waitress to remind them that we were still waitin... read more
Business response:
Matthew W., Thank you for your review. Our focus is always on providing fresh, made-to-order dishes, hearty portions, and a welcoming atmosphere. We believe this creates a valuable dining experience. Your feedback is important to us, and we appreciate you taking the time to share it with us. We hope we get the chance to serve you again soon and provide an exceptional experience for you.
Third and LAST time here. Lazy staff. Slow service. We attempted to go here for breakfast. Greeted no smile. Past a dirty table at window and seated around the corner in dark ugly part of restaurant. We asked to sit at window and waited to clean table. Sat down. Others filed in after us had to sit on ugly side. They got coffee, water silverware first. Multiple staff walked past. We got nothing. We got up and walked out. Their menu is limited. Food ok. But service has ALWAYS been Really Bad. If you dint get window s... read more
Business response:
Thank you for sharing your experience with us. We truly regret that it fell short of the level of service we aim to provide and will be addressing this with our team at the cafe. If you would like a team member to follow up, please email information@kekes.com. - Keke's Breakfast Cafe
Down hill from opening - food is hit or miss and when it's miss they don't want to do anything to make it right. Unfortunately, this place has lost the spark and customer care it had when opened.
Business response:
Ryan S., we’re sorry to hear your experience didn’t meet expectations. Your feedback is important, and we’ll be addressing this with the team at the cafe. Thank you for bringing it to our attention. If you would like a team member to follow up, please email information@kekes.com. - Keke's Breakfast Cafe
Love love their food, but my server was not very attentive with what we ordered or our needs.
Business response:
Thank you for the review! We hope you'll give us a chance to earn 5 stars next time.
Parking is very difficult. Would not recommend if you drive an SUV or a truck. Not many spaces available
Business response:
Thank you for the honest feedback. We are sorry we did not meet your expectations during your visit. We hope you'll give us another chance to make it right!
Had come here today morning. Wait was not bad - 30 mins around 11 AM. Once we sat down was where the situation went downhill. Our waiter, Siyar, was so kind, sweet, and accommodative. We asked for a veggie burger (regular burger without beef, with some additional veggies and avocado), when it came out, the lady dropped it on our table and I asked if it had beef, she said "it's a burger, duh it does" and when I asked her to take it back since we ordered vegetarian she said "what do you expect from a burger?" with a ton of att... read more
Business response:
Thank you for sharing your experience with us. We appreciate your feedback regarding the service and food quality. It's disappointing to hear about the mix-up with your order and the attitude you encountered. We strive to provide excellent service and it's clear we missed the mark during your visit. We hope you might consider giving us another chance in the future.
Sadly I think Denny's or an iHop has better food. Home fry potatoes were mushy not a nice crisp on them. Vegetable in your omelette or scramble bowl are in small quantities. Not worth it the price. Also, booths are not bolted down so our table I felt squished and claustrophobic while the other side had excess amount of room.
Business response:
Thank you for the honest review, Truth K.. We're committed to improving and hope for the chance to provide you with a better experience next time. We will be sharing this feedback with the cafe team and will be using it as an opportunity for coaching and improvement. If you would like a team member to follow up, please email information@kekes.com. - Keke's Breakfast Cafe
The number of customers walking out due to the excessive wait times is honestly surprising. Parking is very limited, and there's barely any space to comfortably wait outside. What's most disappointing is that they removed their online waitlist system, which used to make visits much more manageable. Now, I have to drive all the way there, struggle with parking, only to be told the wait is over an hour. That's just not worth it. I used to really enjoy this place, but the lack of convenience has made it hard to justify coming... read more
Business response:
We're thrilled to hear that Esteban made such a positive impression as your server and that you enjoyed the bright and welcoming atmosphere of our restaurant. It's fantastic to know that our meals were a hit! We truly appreciate your feedback on the coffee. We aim to provide a great experience from start to finish, and we'll definitely look into the preparation to ensure our lattes are as exceptional as our food. We love having breakfast lovers like you in Sunnyvale and look forward to welcoming you again soon!
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.3 star rating with 1,227 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is closed now. It will open at 7:00 a.m.